Search function not working

[igi2011]

Hi all,

I've just joined a company which runs Zen Cart v1.3.9h on two separate websites.

The first thing I've noticed about both sites is that the search function does not seem to be working at all - I either get a blank page or "There is no product that matches the search criteria". Has anyone else come across this problem?

The previous webmaster had installed several addons but as I'm unfamiliar with Zen Cart I'm not sure which are addons and which are included with the release.

One of the sites is http://www. n e e d t h a t g i f t .co.uk.

Thanks in advance,
Lee

[Ajeh]

What happens if you turn off the SEO/rewrites ... does it work now?

[igi2011]

Thanks... I've just disabled Simple SEO URL, I think that's the only SEO addon installed, but still no search results displaying.

[Ajeh]

Do you see any debug logs in the /cache directory?

[igi2011]

Yes... there's 200-odd of them

[Ajeh]

I would delete all of the logs that you see right now, then try the search and look in the /cache and see what is generated ...

NOTE: be sure to refresh the directory in your FTP program so you see the most current debug logs ...

What errors are reported?

NOTE: also navigate through your site and see if other debug logs are generated as well ...