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  1. #1
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    Default Shall I give admin password to hosting company employee?

    I have some issue with the zen cart on a web hosting and contact the help desk to find out what was wrong. And a tech support guy asked me my password of the zen cart admin. Shall I give it to him?

  2. #2
    Join Date
    Aug 2005
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    Arizona
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    Default Re: Shall I give admin password to hosting company employee?

    Are your issues on the admin side of ZenCart?
    Zen-Venom Get Bitten

  3. #3
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    Default Re: Shall I give admin password to hosting company employee?

    Quote Originally Posted by kobra View Post
    Are your issues on the admin side of ZenCart?
    no, i think the issue should be on the hosting company side.

  4. #4
    Join Date
    Oct 2006
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    Default Re: Shall I give admin password to hosting company employee?

    Quote Originally Posted by accent2010 View Post
    I have some issue with the zen cart on a web hosting and contact the help desk to find out what was wrong. And a tech support guy asked me my password of the zen cart admin. Shall I give it to him?
    The only reason someone would ask that type of question is because of a trust issue. If you don't trust your Hoster then time to find another.

    BTW, you are being helpful in giving them access. As they are the Hoster they have access to everything and could access your Admin by other means, but it would mean more work for them. You save them time by giving them the login and you can always change your Admin password anyway, once they are finished helping you.

  5. #5
    Join Date
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    Default Re: Shall I give admin password to hosting company employee?

    What exactly is the issue you are having?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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