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  1. #1
    Join Date
    Sep 2011
    Location
    Tigard, Oregon, USA
    Posts
    32
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    Default Store is not loading template - just a white screen

    I made changes to the template yesterday. I was changing all custom template names to all caps. I went in this morning and the screen is white. I have changed most of the text back to lowercase for this one template name that controls the home page and those for the products. I am still missing one. I did a search of the server for index.php, but those seem to be okay. Anyone have any ideas please let me know.

    Thanks in advance for your time and help!

  2. #2
    Join Date
    Sep 2006
    Posts
    542
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    Default Re: Store is not loading template - just a white screen


  3. #3
    Join Date
    Sep 2011
    Location
    Tigard, Oregon, USA
    Posts
    32
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    Default Re: Store is not loading template - just a white screen

    Thanks for your input, but I visited that and checked out the debug-xxxxxx.log and found nothing for that issue. That is why I posted the thread.

    Thanks again

  4. #4
    Join Date
    May 2010
    Location
    WA State
    Posts
    1,678
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    3

    Default Re: Store is not loading template - just a white screen

    You have a PHP syntax error somewhere in the file/files you edited. Might be a misplaced apostrophe or quotes, extra carriage return, unclosed tag, etc.

  5. #5
    Join Date
    Sep 2011
    Location
    Tigard, Oregon, USA
    Posts
    32
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    0

    Default Re: Store is not loading template - just a white screen

    I did a search from Developer Tools in Admin for templatename.php.
    I also did a search on the server for the same. I found seven locations. I wrote down all the paths for each found and went to them individually. I have looked at them three different times to make sure there are no spaces and the single quote marks are present w/o spaces. There is still one file missing.
    I wasn't using a log before while working on Zencart, but I am keeping one now that lets me know if it was admin or ftp, what the filename was, and remarks - what was changed and why, and the date and time!
    The file has to be one where the custom template name had to be used or called out. I was going to check De-bugging log in cache to see if anything has shown up while I was searching each of these files over the past two days. STILL SEARCHING!
    Thanks for your help

 

 

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