Results 1 to 5 of 5
  1. #1
    Join Date
    Aug 2005
    Posts
    140
    Plugin Contributions
    0

    Default 500 Internal Error

    Whenever I try to run a sales report in the admin for any time period longer than a couple years, I get a blank white page that says 500 Internal Error. It happens even when I want yearly reports (as opposed to daily or monthly). It works fine for reports in the past 10 months or even up to around 2 years. But if I want a report that calls up sales from say 2006 to present, I get this error. Anyone know why this is happening? Oh yeah, i'm using 1.3.9h.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: 500 Internal Error

    Please click Reply below and answer all the questions in the Posting Tips section.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Aug 2005
    Posts
    140
    Plugin Contributions
    0

    Default Re: 500 Internal Error

    What version of Zen Cart? 1.3.9h
    What the addons/contributions you have installed? Fast Easy Checkout, Advanced Sales Reports, Image Handler, Better Together, and a few others
    What customizations have you made? A number of custom coding projects have been completed on the site, mostly to
    What type of server are you using? Linux 2.6.18-194.17.1.el5
    What version of PHP is installed on the server? 5.3.8 (Zend: 2.3.0)
    What version of MYSQL is installed on the server? MySQL 5.1.56

  4. #4
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: 500 Internal Error

    Must be something amuck with your sales-report addon. That will require much manual investigation by you and your host.

    https://www.zen-cart.com/tutorials/index.php?article=63
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Aug 2005
    Posts
    140
    Plugin Contributions
    0

    Default Re: 500 Internal Error

    Thanks for the reply!

 

 

Similar Threads

  1. v150 Display 404 error page instead of 500 Internal Server Error
    By ShopVille in forum General Questions
    Replies: 1
    Last Post: 7 Dec 2012, 05:34 PM
  2. v139f Shopping Cart error: HTTP Error 500 (Internal Server Error)
    By Tulameen in forum General Questions
    Replies: 0
    Last Post: 15 Jan 2012, 01:48 AM
  3. Replies: 13
    Last Post: 4 Jun 2011, 02:31 PM
  4. 500 Internal Error
    By DacorDave in forum Installing on a Linux/Unix Server
    Replies: 30
    Last Post: 7 Aug 2010, 04:15 PM
  5. 500 internal error
    By mhakiwa in forum Templates, Stylesheets, Page Layout
    Replies: 2
    Last Post: 15 Jul 2009, 11:34 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg