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  1. #11
    Join Date
    Aug 2011
    Location
    Near Ottawa, Ontario, Canada
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    Default Re: Order processed but not in ZC? PLS HELP

    crap. the ipn file is owned by root...that certainly doesn't help!

  2. #12
    Join Date
    Aug 2011
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    Near Ottawa, Ontario, Canada
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    Default Re: Order processed but not in ZC? PLS HELP

    So now that the perms on the ipn script are correct my test (which is _after_ the customers order) came through.

    Should I be concerned about the customers order since he placed it at least 20 minutes _before_ my test?
    I read in the wiki that PP retries "hourly". Does this mean literally on the hour of the order or just vaguely "hourly"?
    And does anyone know if orders are processed in priority sequence?

  3. #13
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
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    Default Re: Order processed but not in ZC? PLS HELP

    Sorry, I don't know about those errors, but I suspect the problem will go away if you uninstall IPN and install the much more stable Express.

  4. #14
    Join Date
    Aug 2011
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    Near Ottawa, Ontario, Canada
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    Default Re: Order processed but not in ZC? PLS HELP

    Well, crisis averted...the order finally came through.

    So I should switch to Express then? Seems the general consensus is Express is better. Anyone care to explain why?

  5. #15
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
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    20,021
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    Default Re: Order processed but not in ZC? PLS HELP

    Paypal IPN is outdated and requires a solid ability for your server and Paypal's to communicate in real time. Paypal Express apparently doesn't require that real time connection and is much more reliable. Your customers will have the same options and payment experience. There's no reason I know to use IPN anymore, and I wouldn't be surprised to see it removed from future Zencart versions.

  6. #16
    Join Date
    Aug 2011
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    Near Ottawa, Ontario, Canada
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    Default Re: Order processed but not in ZC? PLS HELP

    Okay. Fair enough. I'll take a gander at the wiki to see if I'm up for the change today. ...It's already been a long day! I've got tons of layout issues to address still so...

    Thanks for the help everyone! I really appreciate it.

  7. #17
    Join Date
    Feb 2010
    Location
    Toronto, Canada
    Posts
    23
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    customer issue Re: Order processed but not in ZC? PLS HELP

    I have also experienced an order that was received on Paypal, but not shown on my ZC.

    I have only the Paypal Express Check out payment module enabled on my ZC, if Paypal Express Check Out does not use IPN token, should I also disable IPN on my paypal account?

 

 
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