PayPal Express not sending full details back to store (COWOA)

[val-ent]

Hi, I have recently upgraded to 1.3.9h as I was running a slightly outdated store.

Since the upgrade earlier on today I have received 2 orders using the PayPal express checkout.

The first one went though exactally as you would expect, but the second order (which was from a returning customer) didn't send out the order confirmation email to either the customer or myself.

On checking my zen cart admin panel the new order is displayed but with only a shipping address and the products ordered. There was no billing address listed (so in the list of orders it shows a blank space where the name should be).

I am not sure at which point each customer went to the PayPal express checkout, but I would assume that the returning customer checked out without logging in and the error was most likely caused by a duplicate email address.

Luckily I was able to edit the orders table in the database to add the missing customer details.

Couldn't find anything like this one by searching the forums so it might just be me.

(Mods installed: Autoresponder+, SEO URL's, COWOA, Testimonials Manager)

[DrByte]

You filed this as a "bug report" for some reason.

The "bug" is probably in your COWOA alterations, since they specifically don't collect the information required to complete an order fully.

A tool you may find useful in debugging your site is the PayPal logs - http://www.zen-cart.com/forum/showthread.php?t=61199


Moving out of the Bug Reports section.

[val-ent]

Hi, sorry I posted in the wrong section.

I will enable the paypal log to see if I can find the source of the problem, if I get no joy from that I will remove the COWOA mod as it doesn't get that much use with PayPal express installed.

Regards
Jim