Send Copy of Order Confirmination Emails to Status - MISSING FROM ADMIN

[dimsumgurl]

Hello All!

Im using the lastest zencart.

I noticed that Im not receiving the copies for the order status... and went to invest gate to see if it was turned on.

That option seem to not be there!

Send Copy of Order Confirmation Emails To Orders <[email protected]> Info
*********
Send Copy of Create Account Emails To - Status 1
Send Copy of Create Account Emails To Accounts <[email protected]> Info

How.... do I fix this? I like to keep copies in my inbox for easy reference.

Thanks

[Ajeh]

There isn't a switch on that one, you just need to fill in the address to be used ...

[dimsumgurl]

oh really? hmm.... It's odd that before I would receive the copies... but don't anymore...

Do you have suggestions for troubleshooting?

[DrByte]

The options are lower in the list.

Send Copy of Order Confirmation Emails To
Send Copy of Create Account Emails To - Status
Send Copy of Create Account Emails To
Send Copy of Tell a Friend Emails To - Status
Send Copy of Tell a Friend Emails To
Send Copy of Customer GV Send Emails To - Status
Send Copy of Customer GV Send Emails To
Send Copy of Admin GV Mail Emails To - Status
Send Copy of Customer Admin GV Mail Emails To
Send Copy of Admin Discount Coupon Mail Emails To - Status
Send Copy of Customer Admin Discount Coupon Mail Emails To
Send Copy of Admin Orders Status Emails To - Status
Send Copy of Admin Orders Status Emails To
Send Notice of Pending Reviews Emails To - Status
Send Notice of Pending Reviews Emails To

[dimsumgurl]

hmm those are turned on...I receive 'NEW ORDERS" but not "ORDER STATUS"

[JohnnyT]

Maybe you are having the same problem I am having... *I* don't reveive the status updates, AND neither does the customer!

A thread I started today about it is here.

Do you at least get messages in the email archive that show that they are being sent (maybe not received, but at least being sent)?