Hi,
My product shipping weight is 2 lb for all my products. But when I go to ship my product USPS and UPS all say the product weighs 5 lb. Does anyone know why this is?
Thanks
Thread: USPS and UPS Shipping Troubles
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15 Dec 2011, 09:00 PM #1
New Zenner
- Join Date
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USPS and UPS Shipping Troubles
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15 Dec 2011, 09:04 PM #2
Oba-san
- Join Date
- Sep 2003
- Location
- Ohio
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Re: USPS and UPS Shipping Troubles
Go to the Configuration ... Shipping/Packaging ... and you will see the Tare Settings ... these add weight to the order ... set them to 0:0 and then they will not add the extra weight ...
Linda McGrath
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