Hi,
My product shipping weight is 2 lb for all my products. But when I go to ship my product USPS and UPS all say the product weighs 5 lb. Does anyone know why this is?
Thanks
Hi,
My product shipping weight is 2 lb for all my products. But when I go to ship my product USPS and UPS all say the product weighs 5 lb. Does anyone know why this is?
Thanks
Go to the Configuration ... Shipping/Packaging ... and you will see the Tare Settings ... these add weight to the order ... set them to 0:0 and then they will not add the extra weight ...
Linda McGrath
If you have to think ... you haven't been zenned ...
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