SMTPauth e-mail problems

[fred_tededmondsson]

Hello,

I'm having a lot of trouble getting SMTPauth to work on my ZC 1.3.9h site. E-mails sent from the store are always reported by the store as successful, and show up in the mail log the same way. But, no e-mail arrives.

I'm sure I'm using valid server names, credentials, and port (that work from an e-mail client). I've tried both the email address and the user id for the username field. What else can I look at to find out what's going on? I really need this to work! help!

,
Fred

[fred_tededmondsson]

Update: I was able to get mail to go through (I am now receiving the e-mails) but instead of returning to a store page, I just get a page that says "line 5721" and nothing else (an otherwise blank white page). The code behind just contains that line.

The url being displayed is:

http://domain.fake/shop/index.php?ma...us&action=send

[DrByte]

Is this only for contact-us emails?

[fred_tededmondsson]

Thanks for the reply!

It's happening for ask-a-questions too, same symptoms.


here are my mail settings (the port is 25):

[DrByte]

Best to ask your hosting company why it can't connect. Sounds like the port might be blocked. Zen Cart basically opens a telnet connection using the host, port, user,password supplied. If it can't do that, then it fails.

[fred_tededmondsson]

The emails are arriving now, though, they're just returning that line number instead of returning to the shop page

[DrByte]

That's VERY odd.

Time to do a thorough file by file inspection: http://www.zen-cart.com/wiki/index.p...Obscure_Issues

[fred_tededmondsson]

I don't believe there's a file in the zen cart installation that's even that long (5721 lines)? Can you give me any more clues, lol

[fred_tededmondsson]

Update:

Some monkeying with the settings revealed that the one at the end is actually a separate response, and the line being referenced is 572. If that helps...

[DrByte]

What were the results of the comparison I told you to do?