EasyPopulate 4.0 Support Thread

[zswll2]

Help: "500error" occurred in importing "attrib-basic-ep"

For more information, please see

https://github.com/mc12345678/EasyPo...ssue-771334798

But why do I just import one of the data (Prefix: attrib-basic-ep.). When there is such a problem? Everything else is normal (such as pictures)

Click on the red part, and the browser will be completely white.

[lat9]

Check your site's /logs sub-directory. You'll have a myDEBUG-adm-{stuff}.log file that identifies the source of the error.

If you choose to post the contents of one of those *-adm-*.log files, be sure to xxx-out the name of your site's admin subdirectory before posting.

[DrByte]

...the browser will be completely white.

As I said earlier, the blank page (the 500 error) is a result of a fatal error triggered on the server.

lat9 and I have both explained how you can investigate to find the actual error details.

[mc12345678]

But why do I just import one of the data (Prefix: attrib-basic-ep.). When there is such a problem? Everything else is normal (such as pictures)

Click on the red part, and the browser will be completely white.

To "pile on" to the rest of the recommendations, please also identify version(s) of software (I figured out/can guess from the image in the github issue that it is most likely Zen Cart 1.5.7x because of the cmd= parameter in the URI path, but even that is not highly specific). More information helps to figure out the issue. Obviously the first thing that would help would be the error log that has been discussed above, then the data within the file or something similar. If I can recreate the issue then perhaps it either can be fixed or prevented.

[zswll2]

To "pile on" to the rest of the recommendations, please also identify version(s) of software (I figured out/can guess from the image in the github issue that it is most likely Zen Cart 1.5.7x because of the cmd= parameter in the URI path, but even that is not highly specific). More information helps to figure out the issue. Obviously the first thing that would help would be the error log that has been discussed above, then the data within the file or something similar. If I can recreate the issue then perhaps it either can be fixed or prevented.

In the picture is my website log, can you see any results?
I also looked at the php log and the apache log and found no entries for easyPopulate.


Zen Cart 1.5.7
Easy Populate 4.0.37.10 - 02-08-2017
PHP 7.4

[mc12345678]

In the picture is my website log, can you see any results?
I also looked at the php log and the apache log and found no entries for easyPopulate.


Zen Cart 1.5.7
Easy Populate 4.0.37.10 - 02-08-2017
PHP 7.4

The website log is an access log not an error log, so there is nothing there that helps resolve the issue. What about the first two lines of the import file? also, generally a way to evaluate operation of EP4 as compared to the file being imported is to export a file and then immediately import it again without editing... If there is no problem with that process then the problem is in the file that is attempted to be uploaded and imported after it was edited.

I'll try a simple file in a similar environment and see what happens. Current environment appears to be Zen Cart 1.5.7 (although rev b has been issued), PHP 7.4 with EP4.0.37.10

[zswll2]

The website log is an access log not an error log, so there is nothing there that helps resolve the issue. What about the first two lines of the import file? also, generally a way to evaluate operation of EP4 as compared to the file being imported is to export a file and then immediately import it again without editing... If there is no problem with that process then the problem is in the file that is attempted to be uploaded and imported after it was edited.

I'll try a simple file in a similar environment and see what happens. Current environment appears to be Zen Cart 1.5.7 (although rev b has been issued), PHP 7.4 with EP4.0.37.10

As you said, I only export and import, not edit. When importing, the browser is blank. I check Network and find POST 500.

I checked the website error log and there was no relevant error message at the same time.

[zswll2]

Latest log

Website log:


error log:

[Carbonless]

Fresh install of 1.5.7b with Edit Orders, Clone Template, TY Package tracker, & Shopping Cart Reminder mods
php73

Haven't used EP4 since version 1.5.6c

Does this mod work with 1.5.7b? I gone back thru the last couple of years of comments, looks like one person installed with errors but no direct resolution posted.

Anyone have this functioning on 1.5.7b?

[mc12345678]

As you said, I only export and import, not edit. When importing, the browser is blank. I check Network and find POST 500.

I checked the website error log and there was no relevant error message at the same time.

Latest log

Website log:


error log:

Unfortunately, and I have no idea how it got there, but there is an extra period at the end of line 160 of admin/easypopulate_4_attrib.php. This does cause a mydebug log to be generated (if your system is properly setup to log myDebug logs) that reads like so:

[DATE TIME TIMEZONE] PHP Parse error:  syntax error, unexpected '.' in /filepath_to_admin/easypopulate_4_attrib.php on line 160

[DATE TIME TIMEZONE] Request URI: /admin/index.php?cmd=easypopulate_4, IP address: IP_ADDRESS
--> PHP Parse error: syntax error, unexpected '.' in /filepath_to_admin/easypopulate_4_attrib.php on line 160.

To fix the issue change:

      $products_options_values_sort_order = $products_sort_order_start;.

to:

      $products_options_values_sort_order = $products_sort_order_start;