Quote Originally Posted by mc12345678 View Post
Yes, I meant upload. I am unable to get the file to exist on the server. It just takes me to the admin login screen. I have tried to upload the Full/Complete file several times (more than 5) with making adjustments to the uploads directory. I can't get past the upload so am unable to import a single line item in a file (I tried to upload with a single line item though) nor am able to split the file since it doesn't upload. The export function is not working for me either. To double check my suspicion of thinking it had to do with using the ip address (using temporary url until domain name servers are changed), I tried to duplicate my efforts with another site that is using a temporary url and had the same result. The config files were created by zc via cpanel, but I am not certain if that is one in the same as the utility since this is the only way I have installed ZC with other sites. Thank you very much for responding, I typically don't post unless I am completely stuck.
Hmm, interesting indeed. You should be able to ftp the file and put it in the directory used by/for EP4. Then perhaps the import will take. I would say though, that it is not an EP4 issue. Perhaps folder permissions maybe don't allow the transfer or still could be a configure.php issue. Typcially it is not suggested to install cia the cPanle, but instead. By ftp and then go to the webpage address to install, rename the admin folder and basically remove the install folder. This is not to say that install won't work that way, but there have been known to be problems.

There may be something else going on also related to the store's setup as to why you are taken back to the admin login while under this temporary setup. But as said, if. Able to ftp the file to the right place, try to import. (And yes since can't upload, all the rest about importing doesn't help from my previous message.)

What is the configuration otherwise? ZC version, php, etc.?[/QUOTE]

The ftp to the temp folder works! It still takes me to the login screen after importing but at least it imports. Since it's a temporary url, I can work with that to at least get the products on the site and then I will update the dns servers and the temporary url issue will be gone. Thanks for the suggestion!