Quote Originally Posted by nick02895 View Post
Great, thanks.

The error in the log is
[25-Jul-2014 16:43:43 America/New_York] PHP Fatal error: Call to undefined function mb_internal_encoding() in (omitted path)easypopulate_4.php on line 143

The EP upgrade was from
$Id: easypopulate_4.php, v4.0.21 06-01-2012 chadderuski $
to
$Id: easypopulate_4.php, v4.0.23 07-13-2014 mc12345678 $
ep reports 4.0.24 7/15/2014?

Zen from 1.51-1.53, auto installed.

Like Chad mentions later in this thread my zen-cart was automatically upgraded, thus ep stopped working. I upgraded ep after reading the thread and still didn't work. I removed the files and tried uploading again.

FIXED IT!
Looking at backup easypopulate_4.php, I rem'd out both calls to mb_internal_encoding(). If I remember correctly I asked my host to change a setting on their server and they refused so I rem'd this as a work around.

Thanks for your help
Nick
Great!

While commenting out (REMing) those two lines won't disable EP4, if I remember correctly incorporating mbstring into your php.ini will bring that function into the system load. If I also remember correctly, this all was added to force input/output to be converted to/from UTF-8 and unfortunately may disuade others from using this plugin. Perhaps we could incorporate a check and if the function is not reachable, provide some guidance on how to enable or perhaps some form of description as to the effect of not enabling that "feature".