EasyPopulate 4.0 Support Thread

[chadderuski]

I am having an issue loading my prices.. Everytime I load the prices it always makes all the products the same price as item #1 .. I am using the v_products_price column to price it.. Any ideas on how to fix this? Thanks in advance

Thanks for PMing the data file.

You have a very simple (but often common) problem. Your v_products_price column has a space at the end of it=> ...,v_products_price ,...
Remove that space from your Import file, and it will work correctly. This is easy to miss, and hard to see when viewing your worksheet.

This same kind of problem (trailing spaces) can affect important columns like v_products_model, v_manufacturers_name, and v_categories_names
resulting in what appears to be duplicate entries.

[kin0kin]

Having an odd issue here.

After having uploaded the file, and products imported, the products are showing under Categories/Products. However, upon entering/editing the product, there's no info within each of the products. The product info can be seen on the page, but not when I tried to edit the product within zen cart.

[chadderuski]

Having an odd issue here.
After having uploaded the file, and products imported, the products are showing under Categories/Products. However, upon entering/editing the product, there's no info within each of the products. The product info can be seen on the page, but not when I tried to edit the product within zen cart.

You can see the products_description when you view Online Catalog, but you cannot see you descriptions when you edit them? Are you sure you didn't mistype the 'v_products_description_1' column?

Which version of zencart and EP4 are you using?
Do you have multiple langugages installed?
Attach or PM me a portion of your data file.

-chadd

[worp]

Chadd,

Thanks for your help can't believe I overlooked it.. Now in the status screen I see that the product has pricing but when I go back to the actual cart the old pricing is still set the issue I had it loading at 30.99.. How do I force it to update the pricing from the file I am currently loading? Thanks

[chadderuski]

Chadd,

Thanks for your help can't believe I overlooked it.. Now in the status screen I see that the product has pricing but when I go back to the actual cart the old pricing is still set the issue I had it loading at 30.99.. How do I force it to update the pricing from the file I am currently loading? Thanks

Did you refresh the page, or clear your browser cache? You can see the correct price when viewing from within the admin Catalog -> Category/Pricing?

Alternately, navigate to Tools -> Store Manager and run 'Update ALL Products Price Sorter'

[worp]

I cleared the cache & also reset the products price manager.. And even when I go into the product price manager it shows the price still at the 30.99 and not the newly updated pricing.

[chadderuski]

I cleared the cache & also reset the products price manager.. And even when I go into the product price manager it shows the price still at the 30.99 and not the newly updated pricing.

Have you checked your file to be sure you haven't listed a product twice at two different prices? What item number are you referring to? As I recall, you had quite a few errors in your data. Missing categories, duplicate entries... v_products_status was also not set.

At my count, you have 7 duplicate entries, and 85 records missing categories information...