Hi, I just use Microsoft excel and save as csv file as the old EP. I clicked on "Choose file (under Upload EP file)" then chose relevant csv file then clicked upload. I got the counter showing uploading ...% up to 100% at the very bottom of the screen then at the top left the green bar showing "File Uploaded successfully" with the name of the csv file. Any help you can give would be much appreciated. Ive got a huge product list needs uploading, bit like a sitting duck at the mo, dont fancy spending 25 years putting them on 1 by 1 :)