Quote Originally Posted by ideasgirl View Post
Actually I didn't with the current site, I did a backup last night but this morning (after being notified by customer about duplication) what I did was used same spreadsheet (with new model numbers) and use the DELETE feature of EP.

Then after that, all my tests have been using the backup/restore using MyBackupSql module.


Store.


They actually aren't, I'm doing the search because the system is saying they don't exist to do the attributes.


When you say original, do you mean the ones that were done by the patch you gave me? If so, yes, but there are others that weren't present on original spreadsheet, but now that I think it's maybe because the original spreadsheet only has the ACTIVE products and attributes has them all.... maybe?

Still doesn't explains why is rejecting the ones that are active.

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Yes, you are right! I didn't do the simple attributes first, I did the detailed one... so I guess that's the bad step?
Yes that is the step in the process that was missed. Basic import to create the link of the attribute to the product, then a detailed attribute import to link the data specific to that attribute (price, and other information).

And although I possibly still have more questions, if you are able to at least able to move forward with the next desired step, then you should be able to sort out the other issues on your own.

When dealing with attributes (and other options) a "basic" import must be done/or have been done before a detailed import can be done. This is true even when using ZC for one product at a time... Think about the process.. EP4 just does it a little quicker and with several things at once...

So, a product gets added with some basic things, then a bunch of other data gets entered... Then Option Names are created, option values are assigned to option names, then option name/value combinations are tied to a product, then all of the details of each attribute are populated, one attribute at a time... Well, EP4 does this in two steps: the Basic attributes will create new option names if necessary, and new option values, but then will assign the combination to the product. The detailed attribute import then populates all other information that relates to the product's attribute. If the first step hasn't been done either in ZC admin ("slow way") or in EP4 (or similar software) through the basic import, then it must be done...

This process has been described before in this thread, but is provided again to hopefully help the next individual checking out this plugin.