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  1. #1
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by AZComp View Post
    I do get the following errors, and it is missing about 80 lines of products
    Sorry I didn't see this earlier (last message I had received was the one before this because I had not visited the site between posting of the two recent messages).

    Actually the error log that is discussed in that window is the debug.txt file that is now included in your list of files when accessing the admin panel for EP4...

    This is most likely a result of data existing in the file that is not "escaped"... Be nice to see what is in that log to understand what was returned to cause this error so that it can be prevented in the future.
    ZC Installation/Maintenance Support <- Site
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  2. #2
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    Default Re: EasyPopulate 4.0 Support Thread

    Another thing, very minor in nature. When posting code content for example, in the future could you please use the # button instead of the quote (balloon) button? When replying to the above messages the content has been removed, and from past experience, if I try to copy and paste directly from the screen with my current device, it adds a hashtag for each space. Long story short, it would make directly referencing a piece of provided information easier if the code button (#) were used instead. :)
    ZC Installation/Maintenance Support <- Site
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  3. #3
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    Default Re: EasyPopulate 4.0 Support Thread

    Where would this debug.txt file exist? I have searched everywhere with no luck.

    I went to my live site and I cannot import I get the following. As you can see "Printers & Printer Parts" is not longer than 50 chars.

    SKIPPED! - Model: 100323280 - Category name: "Printers & Printer Parts" exceeds max. length: 50
    SKIPPED! - Model: 100334815 - Category name: "Printers & Printer Parts" exceeds max. length: 50
    SKIPPED! - Model: 100361358 - Category name: "Printers & Printer Parts" exceeds max. length: 50


    Quote Originally Posted by mc12345678 View Post
    Sorry I didn't see this earlier (last message I had received was the one before this because I had not visited the site between posting of the two recent messages).

    Actually the error log that is discussed in that window is the debug.txt file that is now included in your list of files when accessing the admin panel for EP4...

    This is most likely a result of data existing in the file that is not "escaped"... Be nice to see what is in that log to understand what was returned to cause this error so that it can be prevented in the future.

  4. #4
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by AZComp View Post
    Where would this debug.txt file exist? I have searched everywhere with no luck.

    I went to my live site and I cannot import I get the following. As you can see "Printers & Printer Parts" is not longer than 50 chars.
    the debug log file is in your temp/ folder ( the EP4 folder ).
    “Though the problems of the world are increasingly complex, the solutions remain embarrassingly simple.” ― Bill Mollison

  5. #5
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    Default Re: EasyPopulate 4.0 Support Thread

    For me it is not and I do have debug turned on in settings.

  6. #6
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by AZComp View Post
    For me it is not and I do have debug turned on in settings.
    ...but did you see a debug log being generated ?
    When it's generated, there's also a download link in easypopulate_4 page ( the admin one ) .
    “Though the problems of the world are increasingly complex, the solutions remain embarrassingly simple.” ― Bill Mollison

  7. #7
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by mesnitu View Post
    ...but did you see a debug log being generated ?
    When it's generated, there's also a download link in easypopulate_4 page ( the admin one ) .
    I see no link in the easypopulate page and no file is generated in that folder.

  8. #8
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by AZComp View Post
    Where would this debug.txt file exist? I have searched everywhere with no luck.

    I went to my live site and I cannot import I get the following. As you can see "Printers & Printer Parts" is not longer than 50 chars.
    For this issue see post 2524

    Your host is not supporting part of the multi-byte functionality and when I expanded support to allow continued operation, I left off a comparison which forces that error even for something with a single character.
    ZC Installation/Maintenance Support <- Site
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  9. #9
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    Default Re: EasyPopulate 4.0 Support Thread

    Thanks for the help, the strange thing is this is the same server the test site was on. I will give this a go!


    Quote Originally Posted by mc12345678 View Post
    For this issue see post 2524

    Your host is not supporting part of the multi-byte functionality and when I expanded support to allow continued operation, I left off a comparison which forces that error even for something with a single character.

  10. #10
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by AZComp View Post
    Thanks for the help, the strange thing is this is the same server the test site was on. I will give this a go!
    Well, even on the same server and depending on what the host allows, two different locations on the server can have different parts of the server software enabled. Typically through php.ini or cpanel depending.

    Let us know how it goes!
    ZC Installation/Maintenance Support <- Site
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