
Originally Posted by
mc12345678
If products_id is included in the exported file, then it would not be a problem. As to the computer type? Makes no difference as really once the file is transferred to the server, the work is being performed by the server and not your local computer. Otherwise, Open Office is doing the work on your local computer.
Couple of things, selecting save does not store the file as a proper UTF-8 CSV file. Need to select Save As, then at the bottom of the window that appears (at least on Windows) is an option to edit filter settings. Then presented with options that can be set to values similar to the image(s) above. This is also described in post 8 I think it is/was of this forum.
Again, the blank page should result in a logged error. Mentioned that have 500-600 products to add? How many rows of data are involved? Should the file be split? Certainly reducing the number of rows in the import file will reduce the possibility of something going drastically wrong, but it is not a requirement provided the data meets the expected formatting.