EasyPopulate 4.0 Support Thread

[mc12345678]

Alright as to my other problem with import. I downloaded the file opened with open office got the scrrenshot so after i opened it went to the bottom of the list added 1 item saved it kept format... the clicked on the upload ep file at top browsed for the file and clicked upload file then went to the bottom and clicked import.... it has been 3 mins and nothing shows blank screen

hope this helps....And THANK YOU for helping me

Robert

Okay, so the above image is of the import of the csv file. When you say you "kept the same format" does that mean you did a save as/export operation and applied the above settings as part of the save? Or did you just click save? There's an entire Open Office FAQ at the open office site on creating a csv file with the various delimiters to be applied.

As to the three minute import/blank screen. Well, the screen should not change until processing is complete in a routine successful operation. By it going blank, that means that something hasn't quite worked correctly. Further, it should mean that there has been a ZC error log generated and that log should be in the logs directory. You can post it, but please obscure your admin directory name as the issue is/would be admin related.