EasyPopulate 4.0 Support Thread

[mrcastle]

My apologies if this is a duplicate but I can no longer import metatags into my website.

ZC version 1.5.1
EP version 4.0.24

So the process is.... I download my csv file from EP 4, update the metatag fields using Open Office Calc, and then import the updated file into EP 4. There are no errors on the screen and it appears that the fields have been modified correctly but when I go into the individual items, the metatag fields are blank.

And this is where I go blank. I honestly can't remember if I have succesfully modified the metatag fields with EP 4 or if this was done when I was using EP CSV. My database has 5300 items and all but 600 have been updated with metatags.

My gut feeling is there is an incompatibility between these two versions but I'm not a programmer so it's difficult to trouble shoot. Any help is GREATLY appreciated.

[mc12345678]

My apologies if this is a duplicate but I can no longer import metatags into my website.

ZC version 1.5.1
EP version 4.0.24

So the process is.... I download my csv file from EP 4, update the metatag fields using Open Office Calc, and then import the updated file into EP 4. There are no errors on the screen and it appears that the fields have been modified correctly but when I go into the individual items, the metatag fields are blank.

And this is where I go blank. I honestly can't remember if I have succesfully modified the metatag fields with EP 4 or if this was done when I was using EP CSV. My database has 5300 items and all but 600 have been updated with metatags.

My gut feeling is there is an incompatibility between these two versions but I'm not a programmer so it's difficult to trouble shoot. Any help is GREATLY appreciated.

Even though you're using a very old version of EP4, some of the basics should still apply. 1. Verify that in your configuration for EP4 that meta tags are being handled.
2. Be sure that the file you are downloading to modify was in fact generated by EP4 (described process doesn't specifically indicate what program created the csv), then after uploading (which isn't described), then import the uploaded file. Now. With that many records, you may need to split the file before importing so that the code doesn't timeout from trying to process too many records at one time.

[mrcastle]

thanks for the input MC. I was tinkering around and realized that row Z (v_metatags_title_status) was set at zero. I changed it to 1 and all of 3 of the metatags (title1, keywords1 & description1) uploaded and now display properly. I'm not exactly sure why that fixed the problem but I'm happy I didn't have to spend a ton of time on this! Thanks again.

[mc12345678]

thanks for the input MC. I was tinkering around and realized that row Z (v_metatags_title_status) was set at zero. I changed it to 1 and all of 3 of the metatags (title1, keywords1 & description1) uploaded and now display properly. I'm not exactly sure why that fixed the problem but I'm happy I didn't have to spend a ton of time on this! Thanks again.

Even though much of the data can be transferred from file to database relatively easily, there are some things that were done because they make sense. For example why upload data about a product that isn't going to use the data? There are other ways and places to stash away data if so desired.

Glad you were able to figure it out though, the next suggestion would have been to export the data, manually adjust one item in that list, the export again and see what is different.

[jeking]

We're having trouble updating metatags for products. I'm unclear about the file naming convention required. I tried CategoryMeta- but get "SKIPPED! - Category ID: - Not Found!"

Using "Full-EP" results in the file importing but the metatags do not update.

This is on ZC 1.5.4 and EP 4.0.28.

Any help is appreciated.

[mc12345678]

We're having trouble updating metatags for products. I'm unclear about the file naming convention required. I tried CategoryMeta- but get "SKIPPED! - Category ID: - Not Found!"

Using "Full-EP" results in the file importing but the metatags do not update.

This is on ZC 1.5.4 and EP 4.0.28.

Any help is appreciated.

Apologies for the delay, had to get into a position to review code from 4.0.28...

If updating product metatags, then the following must be established:
In the configuration for EP4, need to have enabled Product Meta Data.
Then, the import file needs to be one that would be processed as a full product file which is basically any filename that has the extension .csv that doesn't meet one of the "special" or unique other filters.
The field v_metatags_title_X must have data.
The value of X in the above v_metatags_title_X field corresponds to the language number (id) that is to be populated. Such number to language is shown on the EP4 screen on the right side and that number must exist in the store.
Then of course there is the ZC side of metatag information.

Beyond that, the table meta_tags_products_description is involved and if there are issues with it then it could be associated, but my guess is the metatags_title part. The latest copy still has that as an expected value to be included in the import file.

[jeking]

Apologies for the delay, had to get into a position to review code from 4.0.28...

If updating product metatags, then the following must be established:
In the configuration for EP4, need to have enabled Product Meta Data.
Then, the import file needs to be one that would be processed as a full product file which is basically any filename that has the extension .csv that doesn't meet one of the "special" or unique other filters.
The field v_metatags_title_X must have data.
The value of X in the above v_metatags_title_X field corresponds to the language number (id) that is to be populated. Such number to language is shown on the EP4 screen on the right side and that number must exist in the store.
Then of course there is the ZC side of metatag information.

Beyond that, the table meta_tags_products_description is involved and if there are issues with it then it could be associated, but my guess is the metatags_title part. The latest copy still has that as an expected value to be included in the import file.

No apology needed!

With your answer I was able to determine the store owner removed several columns from the csv, specifically:
v_metatags_products_name_status v_metatags_title_status v_metatags_model_status v_metatags_price_status v_metatags_title_tagline_status
With those in the file, all is good now!

Thanks for the help.