Quote Originally Posted by eavinu View Post
I am having an issue with ZC 1.5.7c and EP 4.0.37.13.
I have tried to import categories from 1.3.9h in several languages and got the result "File uploaded Successfully: CategoryMeta-EP2021-08-24-121946.csv Issues with the CSV file delimiter(s)"
Lower in the EP page in the table it says "CSV Unknown Delimiter" and "Import Error".
So I tried to remove all the languages from the categories CSV and left only the main language which is EN and again tried to upload and I get the same result.
Have checked the file in OO and also in Notepad++ to make sure of the delimiter etc'.

Both ZC and EP are latest versions and on SG hosting.
Any ideas?
Is there a link in the upper right hand corner of the EP4 screen indicating to update/upgrade or just the remove/uninstall link? If update/upgrade is available select that first then review the condition of reporting about the CSV delimiter.

To help narrow down the issue(s), may I suggest the following test(s):
Create a file using one of the "export" options: Does the CSV Unknown Delimiter issue occur? If so, then it is a problem with the EP4 software.
The CSV file that has been generated, mentioned that using Open Office or similiar, is the file being stored (saved as and following additional action to ensure that the encoding is UTF-8) as a UTF-8 format file (not having a BOM)?
When viewing the CSV file, what are the first 4 lines of text? (These are used to evaluate the likelihood that the CSV delimiter has been properly applied/used.