Return address for Contact Us messages

[bluelightnin6]

I have version 1.3.9h my site is www.moebow.com

When I receive an email sent from the "contact us" on my page, the "sent from" email address shows up as my stores email address instead of the customer so I have no way to email them back. I wasn't sure where to post this so I hope this is the right place..

[RescoCCC]

The sent from address is supposed to be the eMail address for your store. The "reply to" address should be the eMail address of the sender.

[RescoCCC]

I just sent you a test message through the contact form. When you get it, hit reply and respond.

[bluelightnin6]

This is what it shows in my email. And when I click on the "reply" button it prefills the "to" area with my own email address.


Subject: Message from MOEBOW.com

From: Russ <[email protected]> (Add as Preferred Sender)

Date: Thu, Jan 05, 2012 7:10 pm
To: [email protected]

[RescoCCC]

Does it have a "reply to" address in the header? What eMail client are you using?

[Ajeh]

I cannot repeat this issue ...

All emails I have tested in v1.3.9h on several sites have the email address correct to send to the sender of the Contact Us address that was added when sending the Contact US email ...

[RescoCCC]

I cannot repeat this issue ...

All emails I have tested in v1.3.9h on several sites have the email address correct to send to the sender of the Contact Us address that was added when sending the Contact US email ...

Yeah, I tested it on a couple of mine and it works the way it's supposed to.

[bluelightnin6]

I cannot repeat this issue ...

All emails I have tested in v1.3.9h on several sites have the email address correct to send to the sender of the Contact Us address that was added when sending the Contact US email ...

Yes, I am receiving the emails fine..it is just when I click on "reply" in my email that it prefills the "to" and "from" sections BOTH with my own email address ([email protected])..

[RescoCCC]

Does it have a "reply to" address in the header? What eMail client are you using?

[bluelightnin6]

Does it have a "reply to" address in the header? What eMail client are you using?

I am using godaddy webmail. The header of the received email has "reply" or "reply to all" . When I click the "reply" , it is prefilling the "to" section with my email as I mentioned before. I'm sure it's something simple