I found no tutorial on how to capture a payment authorized through Authorize.net in the Admin, Orders screen.

I am using Zen Cart 1.39h, and AIM for Authorize.net. I found the boxes at the bottom of the order editing screen, and issued a refund for a shipping overcharge. After shipping, I went to the same Admin screen in the next day or so and pressed the box to capture the payment. It seemed to operate, but when I checked for the transaction in Authorize.net, it was still "unsettled."

I waited for several days, and it remained unsettled in Authorize.net. So, I tried to capture from Authorize.net, but the transaction was declined.

So, my first question is: Does the "capture" box/button in the Admin, Orders area work, or does it not work?

I believe the refund email went out, when I used the refund function, but I do not see a copy of the refund email anywhere.

Authorize.net says I can void the transaction and start over, but I have a feeling it might have been captured by the Zen Cart, but I have no way to check that. Authorize.net does not see a capture.

This is a small transaction of about $7 so I will probably let it go, but I would like to know what might have happened, and what I should do differently next time.

Thanks if anyone has insight into this process. What is the best system for capturing a transaction?

Notageek