Hi,
I have created a test order to make sure everythig is working fine but the confirmation order is not coming throught o the customer. I get a copy sent to my company email but the customer does not receive theirs.
Can anyone help?
Results 1 to 3 of 3
Hybrid View
-
11 Jan 2012, 07:13 PM #1
New Zenner
- Join Date
- Sep 2011
- Location
- UK
- Posts
- 72
- Plugin Contributions
- 0
order confirmation email not being sent to customers
-
11 Jan 2012, 07:21 PM #2
Sensei
- Join Date
- Jan 2004
- Posts
- 66,443
- Plugin Contributions
- 279
Re: order confirmation email not being sent to customers
Are you sure it's "not sent"? Or just "not arriving"?
Perhaps it's caught in their spam folder.
Read:
http://www.zen-cart.com/wiki/index.p...Of_Lost_Emails
http://www.zen-cart.com/wiki/index.p...Email_Problems.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
-
11 Jan 2012, 07:29 PM #3
New Zenner
- Join Date
- Sep 2011
- Location
- UK
- Posts
- 72
- Plugin Contributions
- 0
Re: order confirmation email not being sent to customers
Hi,
Thanks for the help. Think i have sorted it. Thanks.
Reply With Quote
Similar Threads
-
v151 Order confirmation email not sent to customers but I get a copy
By Olet in forum General QuestionsReplies: 1Last Post: 13 May 2014, 08:02 PM -
v151 Order confirmation emails not being sent to me
By brillarmory in forum General QuestionsReplies: 5Last Post: 23 Dec 2013, 04:21 PM -
v150 2CO - Sometimes New Order Confirmation Emails are not being sent out
By Nyasha in forum Addon Payment ModulesReplies: 7Last Post: 27 Sep 2013, 01:47 AM -
Suddenly order Confirmation emails not being sent to admin address
By NeckDeep in forum General QuestionsReplies: 1Last Post: 26 May 2011, 06:55 AM -
NEW ORDER Email Not being sent Order Processes
By thevintagesound in forum General QuestionsReplies: 0Last Post: 20 Aug 2008, 06:56 PM
