Results 1 to 9 of 9
  1. #1

    Default Deleted Stock still showing - HELP

    I fear I've done something wrong when deleting stock from my store. I deleted the category without deleting the products in that category first and the deleted stock is still showing up in my store. All relevant files are deleted from the admin area as well as my download file in cpanel. How do I actually get the items that are deleted, deleted from the store and not show up anymore.

    I'm pretty new to this so please be gentle with me :-)

    I'm using the 1.39 version of zencart.
    Thanks in advance.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Deleted Stock still showing - HELP

    Zen Cart's admin doesn't let you delete categories that contain products. How did you delete the category?
    Also, please click Reply below and answer all the questions in the Posting Tips section on that page.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3

    Default Re: Deleted Stock still showing - HELP

    I'm using version 1.39
    No upgrades
    No addons
    Zencart was installed by my host
    No customisation except for own template
    No to the other questions. Couldn't find any results that matched my problem.

    In my admin area I deleted a category. In that category I had a selection of products. Instead of deleting the products in that category first, I deleted the actual category. Zencart didn't stop me from deleting them as they weren't linked to anything and said it was safe to delete.

    After realising what I had done I then removed all the files from the attributes area and elsewhere.

    However the deleted products are still showing in my store at http://snappy-scrappy.com. I have searched everywhere to try and find these files but can see nothing??? HELP PLEASE

  4. #4
    Join Date
    Aug 2005
    Location
    Vic, Oz
    Posts
    1,905
    Plugin Contributions
    5

    Default Re: Deleted Stock still showing - HELP

    Quote Originally Posted by Scrappyfeet View Post
    After realising what I had done I then removed all the files from the attributes area and elsewhere.
    What "files" are you talking about?
    What "attributes" area?
    and how did you "remove" them?

    Quote Originally Posted by Scrappyfeet View Post
    However the deleted products are still showing in my store at http://snappy-scrappy.com. I have searched everywhere to try and find these files but can see nothing??? HELP PLEASE
    Where do you "see" them?
    Post a link to a specific product

    Also products are NOT "files". They are entries (records) in the database.

  5. #5

    Default Re: Deleted Stock still showing - HELP

    OK if you click on All Products, the first thing you see is a blank image with details about one of my christmas kits.

    URL http://www.snappy-scrappy.com/index....e=products_all

    If you scroll further down the page, you can see other christmas kits still showing which have been deleted.

    I deleted the category from my admin area by clicking the red x. I then deleted the zipped files from my download file in cpanel. As the deleted products were still showing on my store, I went back to the admin area and deleted any christmas files I found by going through the option names/values and attributes.

    Having done all that the products are still showing in my store? I can see them as clear as day when I view the page????

  6. #6

    Default Re: Deleted Stock still showing - HELP

    Has anyone got any help for me please.

    Thanks :-)

  7. #7
    Join Date
    Jun 2003
    Posts
    33,720
    Plugin Contributions
    0

    Default Re: Deleted Stock still showing - HELP

    Moderator's note - Please have some patience. We are all volunteers and the expert you need may not be available at the moment.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  8. #8

    Default Re: Deleted Stock still showing - HELP

    OK thanks :-)

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Deleted Stock still showing - HELP

    I cannot get into your site to see the issue ...

    When you are able to access your site ... can you post a URL to a Product that you can still see that you cannot see in the Admin?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

Similar Threads

  1. Product deleted from Admin still showing in catalog
    By jc8125 in forum Setting Up Categories, Products, Attributes
    Replies: 8
    Last Post: 25 Dec 2012, 08:45 PM
  2. Deleted countries are still showing!
    By mdivk in forum Basic Configuration
    Replies: 10
    Last Post: 27 Sep 2011, 02:14 PM
  3. "Units in Stock" still showing...help?
    By Janice in forum Basic Configuration
    Replies: 21
    Last Post: 5 Feb 2009, 01:57 PM
  4. Replies: 3
    Last Post: 8 Dec 2006, 06:10 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg