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  1. #1
    Join Date
    Nov 2011
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    Default Editing existing orders and charging CC

    Did a lot of search but can't seem to find any useful info on this.

    I have SSL setup on my website, is there anyway to edit an existing order and add/refund amounts from admin due to customer requests? For example: A customer calls up after entering the order and request a faster shipping method, I have to charge the difference to the order.

    With SSL enabled, the option of keeping cc info on the site checked. Is there a way to access this info and apply the additional charges?

  2. #2
    Join Date
    Jan 2004
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    66,443
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    279

    Default Re: Editing existing orders and charging CC

    Quote Originally Posted by michaelchu View Post
    is there anyway to edit an existing order
    There's no built-in option to edit order details at the present time.
    Quote Originally Posted by michaelchu View Post
    For example: A customer calls up after entering the order and request a faster shipping method, I have to charge the difference to the order.
    If you're using a payment gateway provider who allows you to "authorize only" instead of "capture" transactions, you could use that option. You would need to manually "capture" ALL your transactions at the point of shipping so that final payment takes place.
    Quote Originally Posted by michaelchu View Post
    With SSL enabled, the option of keeping cc info on the site checked.
    HUH? IT IS ABSOLUTELY FORBIDDEN TO STORE CC INFO ON YOUR WEBSITE. Talk to your payment provider to discuss what you're doing.
    .

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