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  1. #1
    Join Date
    Jul 2009
    Posts
    32
    Plugin Contributions
    0

    Default Customers recieve 'Text Only' confirmation, admin's HTML

    I have modified my HTML order confirmation emails to display some extra fields.

    However, customers continue to receive only 'text email confirmations' not HTML.

    I set the 'Admin Email format to HTML' and these emails come across displaying all the fields I added (in order.php)

    However, these fields don't display correctly in 'text-only' email that goes to the customer?
    http://www.xbox360outlet.com <--nopCommerce 1.9

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Customers recieve 'Text Only' confirmation, admin's HTML

    Have these customers chosen HTML as their preferred email format, and are their email programs configured to display HTML ?

  3. #3
    Join Date
    May 2010
    Location
    WA State
    Posts
    1,678
    Plugin Contributions
    3

    Default Re: Customers recieve 'Text Only' confirmation, admin's HTML

    What is your setting in configuration/e-mail options/use MIME HTML when sending emails?

  4. #4
    Join Date
    Feb 2012
    Posts
    77
    Plugin Contributions
    0

    Default Re: Customers recieve 'Text Only' confirmation, admin's HTML

    v1.3.9h Fast and Easy Checkout
    My order confirmation email is plain text with these Email settings:

    E-Mail Transport Method PHP
    E-Mail Linefeeds LF
    Use MIME HTML When Sending Emails true
    Send E-Mails true
    Email Archiving Active? false
    E-Mail Friendly-Errors false
    Emails must send from known domain? Yes
    Email Admin Format? HTML

    Customer Details:
    Customer Default Email Preference 1

    What setting am I missing? Help!

 

 

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