This is embarrassing, but I *may* have spoken too soon.
I'm using PayPal Express, and when I send a test order to PayPal, it doesn't show any shipping for the order. It shows the order subtotal and the taxable amount, if the order is supposed to be taxed. But no shipping.
If I then cancel and return to the shop, it takes me to the next order step where I can choose from the shipping options. Once I've done that, it displays correctly on the PayPal Express checkout page.
I'm not sure if:
a) This is fine; that shipping will be added at the next step of the order. Since I can't send my own test order all the way through PayPal, I have no way of testing that.
b) USPS isn't sending the shipping costs to PayPal.
c) PayPal isn't recognizing the data for the shipping costs, and therefore not going to charge them.
In a few days I can have a friend send through a test order and see what happens. But I can't afford to have my biz site down that long. I need to find out if this is a problem, and get it resolved.
Anyone have any handy hints? Or do I need to call PayPal?
Thanks in advance (again). ;)
Julie



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