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  1. #1
    Join Date
    Nov 2011
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    Default Re: USPS module issue

    I am running version 1.5 and I am working on setting up the admin panel configurations.
    I installed the new USPS module and I continue getting the following error message when I try to test checkout on the site:

    "We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
    If you prefer to use USPS as your shipping method, please contact us for assistance."

    I have looked for answers in the forum but have not been able to find any that would solve my problem.
    I would appreciate some help from anyone that knows what I need to do to fix my issue.
    Thanks in advance for your help.

    Van

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: USPS module issue

    Check and see if you have set a Zone on your shipping module ...

    If so, check the Zone Definition that you have set and check the DETAILS and see if the settings are correct for:
    Countries/Zones
    Linda McGrath
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  3. #3
    Join Date
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    Default Re: USPS module issue

    Thanks for the reply Ajeh.
    I have tried with the zone selected and that disabled the module, (the radio button on the admin>modules>shipping modules went to yellow from green when I selected the shipping zone).
    I have not used USPS on the site, I just started setting up the site recently.
    I have used the same USPS Web Tools User ID, on the module settings, that I use on two other non-zen-cart sites.
    Is it possible that USPS does not have the account to the Production Server for this site I am setting up with zen-cart even though the same user ID is used on the other non-zen-cart sites?
    Thank you again for your help.

    Van

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: USPS module issue

    Could you go to the Tools ... Developers Tool Kit ... and do a search in the bottom input box for:
    usps.php

    and see what the version id are for the shipping module and its language file ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  5. #5
    Join Date
    Nov 2011
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    Default Re: USPS module issue

    Thank you again for the reply.
    Here is what it shows:

    /home/aeroelec/public_html/includes/languages/english/modules/shipping/usps.php

    Line #6 : * @version $Id: usps.php 18348F 2012-01-22 01:22:00Z ajeh $

    /home/aeroelec/public_html/includes/modules/shipping/usps.php

    Line #9 : * @version $Id: usps.php 18348F 2012-01-22 01:22:00Z ajeh $

  6. #6
    Join Date
    May 2010
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    Default Re: USPS module issue

    Have you called USPS to have them turn on production for you?

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: USPS module issue

    What do you see in the Right hand panel if you click on USPS in the Modules ... Shipping ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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