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  1. #11
    Join Date
    Oct 2006
    Posts
    25
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    0

    Default Re: cpanel error log - client denied by server configuration

    Hi Folks,
    I think my issue is similar, but caused by looking at a category and paging through the products in the category.

    From my home page, I select the category "Christmas Goodies". When I do this I see the first 24 products in that category. I can then use the [Next >>] link to go to the next 24 products. I can also choose the page number to jump to as well.

    In my situation, given the category of "Christmas Goodies" I can select [Next>>] to go to page 2, then page 3, but at page 4 I get a blank screen. When I got the blank screen I also see the following errors in my error log:

    [Wed Sep 30 10:48:29 2015] [error] [client 24.147.42.112] client denied by server configuration: /home/TheUser/public_html/includes/js, referer: http://www.jollygrub.com/abritish-ch...ort=20a&page=4
    [Wed Sep 30 10:48:26 2015] [error] [client 24.147.42.112] client denied by server configuration: /home/TheUser/public_html/includes/js, referer: http://www.jollygrub.com/abritish-ch...ort=20a&page=3
    [Wed Sep 30 10:48:26 2015] [error] [client 24.147.42.112] client denied by server configuration: /home/TheUser/public_html/includes/js, referer: http://www.jollygrub.com/abritish-ch...ort=20a&page=3

    Now, the path show of "/home/jollygru/public_html/includes/js" does not exist as a directory or a file.

    I think that getting the blank page is the result of this error, but I am not sure where to locate the problem.

    Can anyone point me in the right direction?

    Thanks in advance!!!

  2. #12
    Join Date
    Dec 2009
    Location
    Amersfoort, The Netherlands
    Posts
    2,845
    Plugin Contributions
    25

    Default Re: cpanel error log - client denied by server configuration

    You need to find out what products show on page 4 I think, because page 5 and 6 also work fine. My guess is you have a product that makes a call to that specific path.

  3. #13
    Join Date
    Jul 2012
    Posts
    16,816
    Plugin Contributions
    17

    Default Re: cpanel error log - client denied by server configuration

    You could also possbly search the files for a portion of that path using tools->developers tool kit. Would suggest eventually checking all file types until it is found. Ie, php and js at least.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 
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