Results 1 to 6 of 6
  1. #1
    Join Date
    Jan 2012
    Posts
    2
    Plugin Contributions
    0

    Default admin password woes

    Hi,

    I am using Zencart 1.5. went straight to 1.5 no upgrades.

    I forgot my admin password. Have no alternative account. I requested a password reset and the reset email never came. In the meanwhile I found my admin password. tried it, didn't work, tried again ect. Got a security error message & email saying I must wait 30 min because the account has been locked. Waited. tried logging in again no luck.

    I have read the FAQ article and tried to enter a temporary password the DB but I get an error saying - Unknown column 'admin_level' in 'field list' .

    Now I have no clue what to do. I have not really done anything else to the DB since I a new to Zen CArt.

    When I setup the DB I was asked to put admin username & password - this I still have and it's different to the Zen Cart one. Not sure if this info is useful.

    I hope someone can assist.

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: admin password woes

    Read the tutorial again. You're using the SQL patch for 1.3.9. You want the one above it for 1.5.

  3. #3
    Join Date
    Jan 2012
    Posts
    2
    Plugin Contributions
    0

    Default Re: admin password woes

    Thanks! that worked....not sure I missed it. Thank you so much.

  4. #4
    Join Date
    Mar 2011
    Location
    Pensacola, FL
    Posts
    88
    Plugin Contributions
    4

    Default Re: admin password woes

    I'm having what may be a similar problem. Am in process of upgrading and am as far as having imported data from 1.3.9 store to the new DB and upgrading the DB through zc_install.

    The admin password was not working so requested and received RESET email. After replacing the temporary password, the admin username and new password just return the blank page.

    I can see the admin info with encrypted pwd in the sql table.

    Any input would be greatly appreciated.

    Mike
    Last edited by mutinyzoo; 28 Feb 2012 at 01:04 AM.

  5. #5
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: admin password woes

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
    Mar 2011
    Location
    Pensacola, FL
    Posts
    88
    Plugin Contributions
    4

    Default Re: admin password woes

    Working next day. Probably a cache or cookie issue. Thanks much DrByte.

 

 

Similar Threads

  1. Replies: 87
    Last Post: 5 Jun 2015, 02:07 AM
  2. Replies: 1
    Last Post: 1 Feb 2015, 03:12 PM
  3. v150 admin password expired, won't reset, will not send new password to email
    By baltimorestreetmods in forum General Questions
    Replies: 2
    Last Post: 6 Sep 2012, 07:16 PM
  4. Admin Login Woes
    By blacktie in forum Installing on a Windows Server
    Replies: 0
    Last Post: 18 Apr 2007, 04:27 PM
  5. Renaming Admin- Configuration Woes!!
    By jemenvy in forum General Questions
    Replies: 8
    Last Post: 17 Mar 2007, 02:44 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg