Log Off error cannot display the webpage

[newbie456]

Hi folks, sorry for being such a dumb but im trying to figure this out for hours now but find no luck. Hope I land on the right place. Everytime I log into my site and then logs out, the address directs me to https://spares.cncmachinery.com.au/i...in_page=logoff but the page says "Internet Explorer cannot display the webpage" for IE, The page isn't redirecting properly in firefox and This web page has a redirect loop in chrome. What seems to be the problem?

Thank you

[RodG]

Hi folks, sorry for being such a dumb but im trying to figure this out for hours now but find no luck. Hope I land on the right place. Everytime I log into my site and then logs out, the address directs me to https://spares.cncmachinery.com.au/i...in_page=logoff but the page says "Internet Explorer cannot display the webpage" for IE, The page isn't redirecting properly in firefox and This web page has a redirect loop in chrome. What seems to be the problem?

Thank you

This isn't normal behaviour, which suggests that you installed some kind of add-on module that is causing invalid redirects.

Also, there is no reason for the logoff page to be SSL encypted.

Without knowing what addons you have installed there isn't much more we can tell you.

Cheers
Rod

[newbie456]

Honestly I just noticed this just now, dont know what add-on affected that. By any chance how can I set the logoff page to be not ssl encrypted? Is public_html/includes/configure.php the right file to modify?

[newbie456]

on my local copy of the site, the logoff works fine. I used to install there the add ons that Im going to use before I put it on the live site.

[RodG]

By any chance how can I set the logoff page to be not ssl encrypted?

Do you by any chance have SSL enabled for the entire site?

Is public_html/includes/configure.php the right file to modify?

If your entire site is SSL enabled then yes, this would be one of the two configure files to modify, otherwise it is more likely to be something in one of the .htaccess files.

Please be advised, I am making little more than educated guesses as to the possible causes and places to check. I could be way off mark.

Cheers
Rod

[newbie456]

Do you by any chance have SSL enabled for the entire site?

yes I have SSL enabled the entire site.

[RodG]

Originally Posted by newbie456
By any chance how can I set the logoff page to be not ssl encrypted?

Response by RodG
Do you by any chance have SSL enabled for the entire site?

yes I have SSL enabled the entire site.

Clearly these are mutually exclusive requirements/settings, as such the only possible solution would be custom coding.

There is also no valid reason the encrypt the entire site (that I can think of).

Cheers
Rod

[newbie456]

Hi tried to disable the ssl by modifying this piece of code from includes/configure.php
from

define('ENABLE_SSL', 'true');

it now reads

define('ENABLE_SSL', 'false');

and also edited this from admin/includes/configure.php

from

define('ENABLE_SSL_CATALOG', 'true');
 define('ENABLE_SSL_ADMIN', 'true');

it now reads

define('ENABLE_SSL_CATALOG', 'false');
 define('ENABLE_SSL_ADMIN', 'false');

but it still display the problem

[newbie456]

Hi just want to say that I already solve this issue. I modify this page includes/modules/pages/logoff/header_php.php

formerly I have this code:

/*if (!empty($_SESSION['customer_id']) || !empty($_SESSION['customer_guest_id'])) {
  zen_session_destroy();
  zen_redirect(zen_href_link(FILENAME_LOGOFF, $logoff_lang));
}*/

zen_session_destroy();
zen_redirect(zen_href_link(FILENAME_LOGOFF, $logoff_lang));

and now it reads

if (!empty($_SESSION['customer_id']) || !empty($_SESSION['customer_guest_id'])) {
  zen_session_destroy();
  zen_redirect(zen_href_link(FILENAME_LOGOFF, $logoff_lang));
}

funny I didnt notice this. Thank you all for all your help

[DrByte]

Thanks for confirming that putting the code back to the original version that comes with Zen Cart made it work correctly, as it normally does.