Custom product meta tag does not work

[wlanguide]

I am not sure if this is the right place to start this thread, I have searched the forum and tried Google, but my problem isn't solved.

So this is my problem, I have a few website in different languages, all upgraded from 1.38a to 1.39h.

They all have the same problem, after adding a few products with meta tag working correctly, the meta tag stops to work, even if I define them in product meta tag.

I can see from the database using phpmyadmin that the meta tag is correct, but the product page still shows the default title, namely product name, price etc.

I tried to switch to the default theme without luck. I also tried to add the meta tag selecting English as the default language, but it did not work either.

Thanks for any help.

[DrByte]

Please click Reply below and answer all the questions in the Posting Tips section on that page.

[wlanguide]

Hello, thanks for the reply.

• Have you already posted about this issue? If so, DO NOT POST a duplicate. Instead, reply to your existing post, with MORE information.
  No
• What version of Zen Cart are you using?
  1.39h
• Has your site been upgraded? When? From what version(s)?
  Last year from 1.38a
• If you've upgraded, HOW did you upgrade? (official upgrade procedure or an automated script from your hosting company?)
  Official upgrade procedure
• What addons have you installed? When?
  Ultimate SEO URLs since installation
• HOW did you install it? (upload via FTP and run zc_install, or a one-click install from your hosting company? (one-click installs are NOT recommended))
  Upload via Cpanel and run zc_install
• In what ways is your site customized or different from a brand new uncustomized install?
  Basically no difference except my own template, and language pack
• HAVE YOU LOOKED IN THE FAQ AREA for answers to your question? (ie: a search for your error message or what you want to edit/change, etc)
  Yes
• Have you searched the FORUM for your error message or for answers to the question you're asking?
  Yes
• WHEN did the problem "start"? How does that compare with other events of your hosting company, changes you've made to your site files/addons, or your admin settings, etc?
  Only changes to template and language pack files
• If this is your first store, have you tested all aspects of transactions before going live?
  Not my first, and everything's OK except the meta tag for products

[DrByte]

1. The URL where this product can be seen in action?
2. What are all the radio-button selections set to in the MetaTags screen for that product, in your admin?

[wlanguide]

1. The URL where this product can be seen in action?
2. What are all the radio-button selections set to in the MetaTags screen for that product, in your admin?

Hi thanks for the fast reply, the URL is here http://www.carddsi.com/r4i-savedongle-p-13.html

I set Product Name to No, Title to Yes, Model to No, Price to Yes and Title/Tagline to No. But when I click update it just does not save the changes I make, it still says Meta Tag undefined. I repeat the process a few times without luck.

I could PM you the ADMIN password if you need more information.

Thanks again for the reply.

[DrByte]

But when I click update it just does not save the changes I make, it still says Meta Tag undefined.

That's a COMPLETELY DIFFERENT explanation of the problem vs your first post.

[wlanguide]

That's a COMPLETELY DIFFERENT explanation of the problem vs your first post.

Hi, however it does save the meta tag I enter into the database, I can see it using phpmyadmin.

But the product page in Admin still says meta tag undefined and shows the default meta tag.

So my question is that why the product page does not show the meta tag I save in the database, in stead, it shows the default one?

Thanks

[Ajeh]

You need to enter something on the keywords and/or description ...
Can't leave it blank, else it has nothing to display, and thus you get the defaults.

[wlanguide]

You need to enter something on the keywords and/or description ...
Can't leave it blank, else it has nothing to display, and thus you get the defaults.

Hi Ajeh, thanks for the reply, it works like a charm.

Thanks all you guys for your help and time, really!

[Ajeh]

You are most welcome ... glad that this is working for you now ...