error admin Warning: require(includes/application_top.php

[DrByte]

1. Login to your FTP
2. Fix whatever files are missing.

[unusualfinds]

thats easy for you :) i do not know know how to fix it. i suppose i open my includes file and add some code to line 10? not sure what to add?

[DrByte]

Your problem has nothing to do with "line 10". You're looking at the end of the error message, instead of the beginning of the message. The beginning is telling you what the problem is, and the end of the message is telling you what part of the code discovered the problem.


A clean fresh install of Zen Cart puts all the required files in the right places.

Apparently you've done something to delete some of those files, or you've dragged-and-dropped them into some other folder where they don't belong.

I suggest your first approach should be to put back whatever files you've deleted or dragged to the wrong place.


If that's puzzling to you, or doesn't solve your problem, here's the most efficient place to start: http://www.zen-cart.com/wiki/index.p...Obscure_Issues

[unusualfinds]

If i do a fresh install of zen cart do i loose all my website and have to redo the mail, shipping all info etc?

[unusualfinds]

i tried comparing many files and do not see anything strange.

[unusualfinds]

Now i have a warning across top of my web page.
I was in ftp ad was ftping file on file in hope they would repair it and this happened?

Your database appears to need patching to a higher level. See Admin->Tools->Server Information to review patch levels.

[DrByte]

Zen Cart installation involves two parts: the PHP files and the database.
Your problem, up until your last post, suggested that your difficulties are a result of damaged PHP files. So, replacing the PHP files from a backup made before you started changing things in the first place, would be a good step.

And your new database error message is somewhat alarming, but initially still suggests that it's a PHP file problem, since it's using the PHP files to check the database version.

So ... I have NO idea what you've done to the files on your server, nor to your database, and no clue what sort of backup strategy you have for your site.

But, clearly you need to do some cleanup in order for things to work again.

I've already given you the information about what I would do if I was in your shoes.

But I can't tell you exactly what to do, because I don't know exactly what you've done to your site. I can tell you to make sure you have good backups, and then replace the files on your server. But judging from what you're saying so far perhaps you should hire someone to help you with your specific problems ... ideally someone who knows how to make sure you don't lose any data in the process.

[unusualfinds]

Hi
thanks. I was trying the winmerge and cannot figure that out. I feel o use zencart i almost need to take a course or try a different cart