error admin Warning: require(includes/application_top.php

[DrByte]

Your problem has nothing to do with "line 10". You're looking at the end of the error message, instead of the beginning of the message. The beginning is telling you what the problem is, and the end of the message is telling you what part of the code discovered the problem.


A clean fresh install of Zen Cart puts all the required files in the right places.

Apparently you've done something to delete some of those files, or you've dragged-and-dropped them into some other folder where they don't belong.

I suggest your first approach should be to put back whatever files you've deleted or dragged to the wrong place.


If that's puzzling to you, or doesn't solve your problem, here's the most efficient place to start: http://www.zen-cart.com/wiki/index.p...Obscure_Issues

[unusualfinds]

If i do a fresh install of zen cart do i loose all my website and have to redo the mail, shipping all info etc?

[unusualfinds]

i tried comparing many files and do not see anything strange.

[unusualfinds]

Now i have a warning across top of my web page.
I was in ftp ad was ftping file on file in hope they would repair it and this happened?

Your database appears to need patching to a higher level. See Admin->Tools->Server Information to review patch levels.

[DrByte]

Zen Cart installation involves two parts: the PHP files and the database.
Your problem, up until your last post, suggested that your difficulties are a result of damaged PHP files. So, replacing the PHP files from a backup made before you started changing things in the first place, would be a good step.

And your new database error message is somewhat alarming, but initially still suggests that it's a PHP file problem, since it's using the PHP files to check the database version.

So ... I have NO idea what you've done to the files on your server, nor to your database, and no clue what sort of backup strategy you have for your site.

But, clearly you need to do some cleanup in order for things to work again.

I've already given you the information about what I would do if I was in your shoes.

But I can't tell you exactly what to do, because I don't know exactly what you've done to your site. I can tell you to make sure you have good backups, and then replace the files on your server. But judging from what you're saying so far perhaps you should hire someone to help you with your specific problems ... ideally someone who knows how to make sure you don't lose any data in the process.

[unusualfinds]

Hi
thanks. I was trying the winmerge and cannot figure that out. I feel o use zencart i almost need to take a course or try a different cart

[DrByte]

I'm quite certain based on your previous posts in this discussion that your problem is user-error while using your FTP program to manipulate files.

Changing carts isn't going to fix that.

I already explained that you can restore your files from a backup, assuming you make backups before you change things.

[aestheticdesign]

Make sure that you're installing the files for the add in module in the right folder. If you changed the admin directory to another name during the original install, you need to make sure that you're using the renamed directory and not admin.

I had forgotten that I had renamed the admin directory and I was getting this error because I was loading the files in the wrong directory. I was trying to install Easy Populate but it's probably the same problem with the module you're trying to install.