Upgrading server within same host

[heygretchen]

Hello all! My web host was getting blacklisted on email servers, so they transferred my site and email to another host within their system. So, for example, if my host name was: brandy.hostgatewm.com, and they transferred my site, email etc. to mark.hostgatewm.com. They did this quite suddenly and when it happened my zen cart was broken. Nothing showed up. When I tried to get into the admin there was a page of error messages. I was running zen cart 1.3.8.

My server said that maybe it was because the new server is running a newer version of PHP-PHP 5.3. I believe there may be a patch to make my site work with this version of PHP? But I am wondering if a zen cart can simply be transferred this way. Should I be following directions based on moving to a new host or server? I am not sure if moving to a new host within the same system would mean I had to follow all the steps involved in moving to a new server?

Also, I know it is very important that I upgrade. Everything I read on upgrading says I should upgrade first and then move to a new server. However, they already moved me and will not move me back. Will this pose problems?

Also, this has come at an extremely bad time-I have stores waiting to purchase new items I just got in, so I would prefer to update to 1.5 right after I let my stores purchase these items, rather than having everyone wait. My 1.3.8 is password protected since it is a wholesale store for retailers. Also, there are no links to it online, unless you have a different password to get to the password protected url for the wholesale store. So I figure waiting 2 weeks before I update would not pose huge security risks to anyone.

Therefore, if anyone can direct me on how I can just fix the current version temporarily before I try to upgrade I would be indebted eternally! Thanks!

Additional info: My host uses cPanel.

[DrByte]

When I tried to get into the admin there was a page of error messages.

What are the errors?

I was running zen cart 1.3.8.

My server said that maybe it was because the new server is running a newer version of PHP-PHP 5.3.

Correct. v1.3.8 is NOT compatible with PHP versions newer than PHP 5.2.

I believe there may be a patch to make my site work with this version of PHP?

Yes, a patch for v1.3.8a with ONLY the BASICS of PHP 5.3 support was released in November 2009: http://www.zen-cart.com/forum/showthread.php?t=140960

But I am wondering if a zen cart can simply be transferred this way. Should I be following directions based on moving to a new host or server? I am not sure if moving to a new host within the same system would mean I had to follow all the steps involved in moving to a new server?

Yes, you should use the normal move instructions. In your case either your hosting company took care of that for you, or the new server is using the very same folder/path structure and you got lucky.

Also, I know it is very important that I upgrade. Everything I read on upgrading says I should upgrade first and then move to a new server. However, they already moved me and will not move me back. Will this pose problems?

Actually, everything I've ever posted about it says you should EITHER upgrade before OR after, not attempt both at the same time. That's because you need to sort out "move-related" problems BEFORE upgrading OR AFTER upgrading so that you know whether the problems are a result of the move or a result of mistakes made in your upgrade.

Also, this has come at an extremely bad time

It usually does. That's why we always recommend people keep their site software current instead of waiting for an emergency.

[heygretchen]

Thank you so much Dr. Byte! The error messages I get when trying to log into my admin page looks like this:

Deprecated: Function ereg() is deprecated in /iscsi/myname/public_html/sub/mysub/includes/classes/db/mysql/query_factory.php on line 177

It says this about 25 times and then says:
Deprecated: Function ereg() is deprecated in /iscsi/myname/public_html/sub/mysub/includes/classes/db/mysql/query_factory.php on line 412

It says this hundreds and hundreds of times.

The very last line says this once:

Fatal error: Cannot redeclare date_diff() in /iscsi/myname/public_html/sub/mysub/changedname/includes/functions/general.php on line 3001

Yes, a patch for v1.3.8a with ONLY the BASICS of PHP 5.3 support was released in November 2009:

So does this means it's not even worth doing? If I do do this in order to hopefully getting it temporarily working, will it somehow make upgrading more difficult?

Yes, you should use the normal move instructions. In your case either your hosting company took care of that for you, or the new server is using the very same folder/path structure and you got lucky.

Since the host company took care of that for me or the new server is using the same folder/path structure, I am not sure what I am supposed to do then? Do I skip a step here somewhere https://www.zen-cart.com/tutorials/i...hp?article=108 And then why is nothing working? Is there just some settings I need to change?

Actually, everything I've ever posted about it says you should EITHER upgrade before OR after, not attempt both at the same time. That's because you need to sort out "move-related" problems BEFORE upgrading OR AFTER upgrading so that you know whether the problems are a result of the move or a result of mistakes made in your upgrade.

I am sorry, of course you are right. I am going a lot on memory here. So basically, I need to get the old version working on this new server even though it is the wrong version of PHP and then upgrade??

Thank you again so much. I totally appreciate your time and energy in helping me.

[heygretchen]

deleted duplicate post

[DrByte]

If you're truly running v1.3.8a, then the patch I mentioned should buy you some time. Make sure you take a complete backup of all your PHP files and your database before you do any patching.

And NEVER use SimpleScripts. ESPECIALLY not for upgrading.

[heygretchen]

Thank you so much. The patch worked!

[DrByte]

Be sure to proceed with your upgrade to the latest ZC version as soon as possible.

[heygretchen]

Will do. I am already looking into it

So, in the meantime everything works, but I am getting an error message in the admin for quantity discount, yet when I pretend order the quantity that the discount applies for, it works. Here is the error:

Warning: include(/home/mypassword/public_html/sub/mysub/includes/languages/english/modules/order_total/ot_quantity_discount.php) [function.include]: failed to open stream: No such file or directory in /iscsi/ecawareb/public_html/shop/shophere/myadmin/modules.php on line 173

Warning: include() [function.include]: Failed opening '/home/mypassword/public_html/sub/mysub/includes/languages/english/modules/order_total/ot_quantity_discount.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /iscsi/ecawareb/public_html/shop/shophere/myadmin/modules.php on line 173

I see that the path starts with /home and then in the no such file or directory part the path starts with /iscsi. Should I be inputting iscsi somewhere to replace home?

If I should start a new thread for this let me know. Thanks!

[DrByte]

That suggests that your DIR_FS_CATALOG setting in your admin's configure.php file is still pointing to the old path. It needs to match the DIR_FS_CATALOG setting in your non-admin configure.php file