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  1. #1
    Join Date
    Feb 2009
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    Default Trouble with UPS module

    After installing UPS module, I am getting this every time I check out:
    We are unable to obtain a rate quote for UPS shipping.
    Please contact the store if no other alternative is shown.
    The only change I've made was setting pickup mode to OTP.
    What am I doing wrong?
    My install: was Vanilla 1.3.9h, now 1.5.5b, Apache 2.4, PHP 7.0.6, MySQL 5.5.8 64b, Windows 7 64b, 8GB RAM, i3 3.3gHz
    Modules: [Payment=Paypal] [Shipping=Canada Post 1.5.3 merged] [nonCAPTCHA]

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Trouble with UPS module

    What settings do you have on the Configuration ... Shipping/Packaging ...

    What is the weight of the order?

    What is the Ship From?

    What is the Ship to?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: Trouble with UPS module

    Country of Origin Canada
    Postal Code L7A2Z7
    Enter the Maximum Package Weight you will ship 30
    Package Tare Small to Medium - added percentage:weight 0:3
    Larger packages - added packaging percentage:weight 10:0
    Display Number of Boxes and Weight Status 3
    Order Free Shipping 0 Weight Status 0
    Shipping Estimator Display Settings for Shopping Cart 1
    Display Order Comments on Admin Invoice 1 Info
    Display Order Comments on Admin Packing Slip 1
    Order weight is about 2lb.
    Ship from is our shop address in Canada, Ship to is the customer's shop address in CA, USA. I can get a quote using both on UPS.com
    My install: was Vanilla 1.3.9h, now 1.5.5b, Apache 2.4, PHP 7.0.6, MySQL 5.5.8 64b, Windows 7 64b, 8GB RAM, i3 3.3gHz
    Modules: [Payment=Paypal] [Shipping=Canada Post 1.5.3 merged] [nonCAPTCHA]

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: Trouble with UPS module

    The UPS that comes with Zen Cart requires a 5 digit US Zip Code ...

    For other countries, look in the Free Software Add Ons for the UPS XML ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
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    Default Re: Trouble with UPS module

    Quote Originally Posted by Ajeh View Post
    The UPS that comes with Zen Cart requires a 5 digit US Zip Code ...

    For other countries, look in the Free Software Add Ons for the UPS XML ...
    Are you referring to the sender's address?
    Receiver's California address has a 5 digit US zip code.
    My install: was Vanilla 1.3.9h, now 1.5.5b, Apache 2.4, PHP 7.0.6, MySQL 5.5.8 64b, Windows 7 64b, 8GB RAM, i3 3.3gHz
    Modules: [Payment=Paypal] [Shipping=Canada Post 1.5.3 merged] [nonCAPTCHA]

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Default Re: Trouble with UPS module

    I am referring to your settings:
    Country of Origin Canada
    Postal Code L7A2Z7
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
    Join Date
    Feb 2009
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    Default Re: Trouble with UPS module

    It would be helpful if it was mentioned in the module, that it was only for the US stores. I've spent hours trying to figure why it just refused to work.
    My install: was Vanilla 1.3.9h, now 1.5.5b, Apache 2.4, PHP 7.0.6, MySQL 5.5.8 64b, Windows 7 64b, 8GB RAM, i3 3.3gHz
    Modules: [Payment=Paypal] [Shipping=Canada Post 1.5.3 merged] [nonCAPTCHA]

 

 

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