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  1. #1
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    Default Re: Image Handler 4 Support Thread

    I'm usually pretty good at installing mods and this one seems so simple to install. I can't get it to work though. I've tried and re-tried and re-tried following the readme to the letter.

    It's a new site we're building at wholesale.silkblooms.co.uk Could you please take a look at this product for example:

    http://wholesale.silkblooms.co.uk/in...products_id=86

    Everything works, except for the click to enlarge function. Click to enlarge and it just goes onto a never ending loading.gif

    Does anyone have any idea what's causing this?

    Zen Cart V1.5
    IH V4
    Last edited by limelites; 3 May 2012 at 11:37 AM.

  2. #2
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by limelites View Post
    I'm usually pretty good at installing mods and this one seems so simple to install. I can't get it to work though. I've tried and re-tried and re-tried following the readme to the letter.

    It's a new site we're building at wholesale.silkblooms.co.uk Could you please take a look at this product for example:

    http://wholesale.silkblooms.co.uk/in...products_id=86

    Everything works, except for the click to enlarge function. Click to enlarge and it just goes onto a never ending loading.gif

    Does anyone have any idea what's causing this?

    Zen Cart V1.5
    IH V4
    Sorry to say, but this is not caused by IH4. Whatever lightbox came with your Template Monstrosity template is the issue and the cause of the never ending loading.gif..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #3
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Sorry to say, but this is not caused by IH4. Whatever lightbox came with your Template Monstrosity template is the issue and the cause of the never ending loading.gif..
    Yup, that's what I though it was to do with the template. I'll have to put this out to freelancers I think. I really NEED IH4 to work, it's the best!

  4. #4
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by limelites View Post
    Yup, that's what I though it was to do with the template. I'll have to put this out to freelancers I think. I really NEED IH4 to work, it's the best!
    Why not go back to Template Monstrosity and have them fix their template??? (something they always seem LOATHE to do) OR better yet, find out from them how you can REMOVE their funky lightbox and install Zen Lightbox which DOES work with IH4
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #5
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    Default Re: Image Handler 4 Support Thread

    I purchased this from a 3rd party, but I'll contact them. I don't hold out much hope for support from them but I do like the look of the template so if they can't help then I'll put it out to freelance. Now that I know exactly what's required, I'll at least be able to put it to tender in a concise and well informed manner. Thank you for your help. Hopefully a freelancer will be able to modify the Lightbox to work correctly.

    I've also noticed that the Image Settings seem to have no effect on the dimensions of the small images, so this will be an add-on to the freelance project :)

  6. #6
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by limelites View Post
    [COLOR=#d########3]I purchased this from a 3rd party, but I'll contact them. I don't hold out much hope for support from them but I do like the look of the template so if they can't help then I'll put it out to freelance. Now that I know exactly what's required, I'll at least be able to put it to tender in a concise and well informed manner. Thank you for your help. Hopefully a freelancer will be able to modify the Lightbox to work correctly.[/COLOR]

    I've also noticed that the Image Settings seem to have no effect on the dimensions of the small images, so this will be an add-on to the freelance project :)
    The only way this would be the case is if the template has removed or modified Zen Cart's built in image features which IH4 needs to work properly.. I would suggest that versus having your freelancer "fix" this template that you have them simply recreate this template the correct way sans all of the slash and burn coding techniques that Template Monstrosity templates all seem to employ in all of it's templates..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 

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