Image Handler 4 (for v1.5.x) Support Thread

[Sjoukito]

Then I suggest rolling back to your pre-install state and start your install over.. Without an error, it's hard to say what happened..

Rolling back to my pre-install state is not really an option as I found this, let's call it a bug, after I installed several other plug-ins and made a shipload of changes to the template etc.

Maybe this description helps:

First I go to this page: www.site.nl/***admin***/categories.php?cPath=1. Then I click on the Imagehandler button underneath the text "Action" between the copy and attribute button. Then I end up at this page: http://www.site.nl/***admin***/image..._category_id=1, see the attachment to this post.

At that page I get this message: No Image Handler information found.

The strange thing is that once I click at the link "Image Manager" (page: admin/image_handler.php?page=manager) I can add an additional image to the products in the first category, but not in any of the other category. Once I select any of the categories other than the first one, I'm sent back to the image handler main page. However, after I'm sent back I get this url: admin/image_handler.php?current_category_id=10&products_filter=1273&action=new_cat

[DivaVocals]

Rolling back to my pre-install state is not really an option as I found this, let's call it a bug, after I installed several other plug-ins and made a shipload of changes to the template etc.

Maybe this description helps:

First I go to this page: www.site.nl/***admin***/categories.php?cPath=1. Then I click on the Imagehandler button underneath the text "Action" between the copy and attribute button. Then I end up at this page: www.site.nl/***admin***/image_handler.php?products_filter=1273&current_category_id=1, see the attachment to this post.

At that page I get this message: No Image Handler information found.

The strange thing is that once I click at the link "Image Manager" (page: admin/image_handler.php?page=manager) I can add an additional image to the products in the first category, but not in any of the other category. Once I select any of the categories other than the first one, I'm sent back to the image handler main page. However, after I'm sent back I get this url: admin/image_handler.php?current_category_id=10&products_filter=1273&action=new_cat

It's a one off problem and I haven't any ideas as to what the issue is with your setup.. Not being able to roll back only makes this a little more tedious.. I would suggest that you need to manually remove all the IH4 files and re-upload the fileset again and try doing the install over again..

[ellivir]

Hi,
I noted that after installing IH 4 on the top of a standard Zen Cart 1.5.1, the webshop administrator can't access anymore to update an existing product or add a new one. There is no problem to browse all the categories and subcategories though. So, the denial comes only when trying to access the product form itself to update the product info. Superuser has no problems to edit and add new products.

There hasn't been done anything else than installed the IH4 lately for the shop and before that administrator level could update products without a problem.

[DivaVocals]

Hi,
I noted that after installing IH 4 on the top of a standard Zen Cart 1.5.1, the webshop administrator can't access anymore to update an existing product or add a new one. There is no problem to browse all the categories and subcategories though. So, the denial comes only when trying to access the product form itself to update the product info. Superuser has no problems to edit and add new products.

There hasn't been done anything else than installed the IH4 lately for the shop and before that administrator level could update products without a problem.

kinda need more info here.. what specific URL are they accessing and do you get a specific access denial error?? And what happens when you grant this profile access to IH4?

[ellivir]

kinda need more info here.. what specific URL are they accessing and do you get a specific access denial error?? And what happens when you grant this profile access to IH4?

They are excessing their administration url in the style like this:
http:///www.webshopaddress12345.com/....php?cPath=1_9
(this they can still see, a category list but clicking any product here, comes an "denied" path like the link below)

Denied path that comes:
http://www.webshopaddress12345.com/s...ath/denied.php

The Denied Path has a text:
Sorry, your security clearance does not allow you to access this resource.
Please contact your site administrator if you believe this to be incorrect.
Sorry for any inconvenience.

Before installing the IH4 these same normal product update actions worked. The superuser still works but this other administrative user not. This profile has the access permission for the IH4 as well.

[DivaVocals]

They are excessing their administration url in the style like this:
http:///www.webshopaddress12345.com/....php?cPath=1_9
(this they can still see, a category list but clicking any product here, comes an "denied" path like the link below)

Denied path that comes:
http://www.webshopaddress12345.com/s...ath/denied.php

The Denied Path has a text:
Sorry, your security clearance does not allow you to access this resource.
Please contact your site administrator if you believe this to be incorrect.
Sorry for any inconvenience.

Before installing the IH4 these same normal product update actions worked. The superuser still works but this other administrative user not. This profile has the access permission for the IH4 as well.

Do they have access to products?? Do you have any other modules installed which would affect access to products??

[ellivir]

Do they have access to products?? Do you have any other modules installed which would affect access to products??

Permission to access the products yes, and can see categories and subcategories but ONLY WHEN clicking the product on the category page in order to open the product form, it goes to this denied.php page instead. There should be nothing else affecting on this. CKEditor has been there already before and the administrator was successfully updating the product descriptions using it. The administrator person was updating the products just few hours before IH4 was installed, using her own profile, and no problem arise then. Superuser continues to be able to update the products.
The only thing affecting on this very page should be the changes for the category listing that IH4 needs to add the icon there. Should I replace that with the original and check if that helps?

[Sjoukito]

I just reinstalled the whole thing and it finally works, now Ill just have to get the other plug ins running again

Thanks for the help

[DivaVocals]

I just reinstalled the whole thing and it finally works, now Ill just have to get the other plug ins running again

Thanks for the help

Awesome...

[charmedbytina2]

Rolling back to my pre-install state is not really an option as I found this, let's call it a bug, after I installed several other plug-ins and made a shipload of changes to the template etc.

Maybe this description helps:

First I go to this page: www.site.nl/***admin***/categories.php?cPath=1. Then I click on the Imagehandler button underneath the text "Action" between the copy and attribute button. Then I end up at this page: www.site.nl/***admin***/image_handler.php?products_filter=1273&current_category_id=1, see the attachment to this post.

At that page I get this message: No Image Handler information found.

The strange thing is that once I click at the link "Image Manager" (page: admin/image_handler.php?page=manager) I can add an additional image to the products in the first category, but not in any of the other category. Once I select any of the categories other than the first one, I'm sent back to the image handler main page. However, after I'm sent back I get this url: admin/image_handler.php?current_category_id=10&products_filter=1273&action=new_cat

Same issue on a site I am working on. I'll try the uninstall and re-install and report back.
I loved this mod before the upgrade to v1.5 - missing the "hover = fly out" which a lots of my clients really liked.

Thanks,
Tina