Image Handler 4 (for v1.5.x) Support Thread

[DivaVocals]

Automatic installation of this format is very unfortunate solution.
Ex.
- My store does not have english folder
- I have renamed classic template folder with many modifications
- I preparing shop on localhost for install to host (After reinstall What should I do? IH not visible and not installed.)

Then simply create a folder for the language you are using in the YOUR_ADMIN/includes/languages folder and copy the folder/files from the YOUR_ADMIN/includes/languages/english folder to that folder.

The name of your template folder does NOT matter. The auto installer will find the active template and make the necessary updates when installing.

[ndg_uk]

I've updated my zen cart shop to the latest 1.5.0 version and all working fine. I've attempted to installed Image Handler 4 and although it installed ok, it won't allow me to see the image on the admin page or upload new images. I've set the permissions as stated to 755 on the images and bmz_cache folders.

Looking at the HTML on the admin page, it shows the current images we have as broken images, but looking at the html rendered, it has an extra slash at the start (
<img src="//bmz_cache/0/01146dd9ec435862f8df50639fa96f21.image.26x40.jpg" )
Removing this slash and the image shows perfectly.

I think that the 2 issues are related as I would guess that the tool is trying to upload to a folder which doesnt exist (//bmz_cache).
Any info on how to resolve this would be appreciated.

Thanks

[DivaVocals]

The extra slash in the image URL would indicate that your configure.php files (admin-side or and shop-side) is incorrect.. However, without a URL to see your site all this is guesswork..

I've updated my zen cart shop to the latest 1.5.0 version and all working fine. I've attempted to installed Image Handler 4 and although it installed ok, it won't allow me to see the image on the admin page or upload new images. I've set the permissions as stated to 755 on the images and bmz_cache folders.

Looking at the HTML on the admin page, it shows the current images we have as broken images, but looking at the html rendered, it has an extra slash at the start (
<img src="//bmz_cache/0/01146dd9ec435862f8df50639fa96f21.image.26x40.jpg" )
Removing this slash and the image shows perfectly.

I think that the 2 issues are related as I would guess that the tool is trying to upload to a folder which doesnt exist (//bmz_cache).
Any info on how to resolve this would be appreciated.

Thanks

[ndg_uk]

Thanks for the prompt reply.

The front end url is www.eastfifeshop.com and all appears ok there.

Happy to post the html from the admin side to let you see whars happening.

Where in the folder structure is the configure file found?

[DivaVocals]

If it's the configure.php file it's a Zen Cart setup issue and NOT related specifically to IH4.. Your configure.php files are found in the "includes" folder.. The extra slash would tend to indicate that you have a slash in your configure file that doesn't belong..

Thanks for the prompt reply.

The front end url is www.eastfifeshop.com and all appears ok there.

Happy to post the html from the admin side to let you see whars happening.

Where in the folder structure is the configure file found?

[ndg_uk]

Looking through the file there doesn't appear to be anything incorrect there.

Does anything get written to this file during the installation of IH4?

The reason I'm asking is that the file had some strange permissions on it and I wonder if its missing an update.

Thanks again

[ndg_uk]

Found it in the admin configure.php file

All working fine

Thanks for your help

[DivaVocals]

Looking through the file there doesn't appear to be anything incorrect there.

Does anything get written to this file during the installation of IH4?

The reason I'm asking is that the file had some strange permissions on it and I wonder if its missing an update.

Thanks again

IH4's install does NOT touch this file.. Like I stated if it's the configure.php file it's a Zen Cart setup issue and NOT related specifically to IH4.. The extra slash you are seeing would tend to indicate that you have a slash in your configure.php file that doesn't belong there..

Found it in the admin configure.php file

All working fine

Thanks for your help

Glad to hear this..

[Golden Synergy]

If it's the configure.php file it's a Zen Cart setup issue and NOT related specifically to IH4.. Your configure.php files are found in the "includes" folder.. The extra slash would tend to indicate that you have a slash in your configure file that doesn't belong..

I am having the same problem, IH4 won't allow me to see the image on the admin page. Could someone tell me what the line looks like that might have the 2 //'s. I would like to edit it out. I have been working with IH4 and those broken images. It still works fine, but it would be nice to see the images as I work. Thanks for your help.

[niccol]

@meljen
It is stranger than that in that I don't see what you are seeing on Chrome on linux. So, it is even more specific a problem than just being a Chrome thing. I would guess that it is something to do with how your browser defines the window, and that definition messing with the javascript that creates the popup. But that is just a guess. The thing is that many people think that these popups are not core functionality of IH so I would guess that there is going to be little enthusiasm for code wrestling a arcane browser problem for this particular feature. Just a guess again though...

@Golden Synergy
There is a 'clean' version of the configure file, called dist-configure.php in the downloaded version of Zen. It will show you which lines should have '/' at the end of them and which should not.