Image Handler 4 (for v1.5.x) Support Thread

[DivaVocals]

Link to site would really help...

I'm having a problem with IH4. I followed the installation instructions and everything appears in my admin and all of the features are working correctly except for one: my images aren't actually uploading. I'm not getting any error messages when I browse and upload it through the admin. Partial screen-shot below:


Any suggestions on where to start troubleshooting this? It's not just an admin panel error either, the image doesn't display on the site either. Easy Populate is also installed, in case that has some sort of conflict with IH4

[StevenMagnet]

Site's still under construction, was hoping this addon would save me some time and effort in getting the images up. This is the page for the product in question.

http://usboatgroup.com/boston-whaler...p-2599771.html

[DivaVocals]

Site's still under construction, was hoping this addon would save me some time and effort in getting the images up. This is the page for the product in question.

http://usboatgroup.com/boston-whaler...p-2599771.html

I won't get started on the fact that it doesn't appear that IH4 is managing your images.. Let's start with the fact that your images don't appear to exist. The URL for the main product image is: http://usboatgroup.com/images/NV209695_0.jpg.

So let's start with does this image file in fact exist in this location???

[StevenMagnet]

That would be the problem. It seems that the uploader is putting them in as shop/images/whatever.jpg and the site is looking for images/whatever.jpg

[DivaVocals]

That would be the problem. It seems that the uploader is putting them in as shop/images/whatever.jpg and the site is looking for images/whatever.jpg

and that tells me that your shop and/or admin side includes/configure.php files contain incorrect values in the path settings. This is not an IH4 issue (as IH4 does not modify this file), but a Zen Cart configuration issue..

[algerdes]

If I may, just one question:

In the installation directions, this stuck out for me:

Image Handler 4 enables you to use GD libraries or ImageMagick (if installed on your server) to generate and resize small, medium and large images on the fly on page request.

Now I don't know if either of these are loaded. If they do not exist does that mean that IH4 isn't doing anything in the way of "generate and resize... on the fly"? Also, if they do not exist, and are needed, where does one find them?

Thanks
I look forward to your replies!

ALG

BTW, So far this mod is looking exactly like what we need, and not a moment too soon either. Thank You to all that worked on it and made it happen.

ALG

[DivaVocals]

If I may, just one question:

In the installation directions, this stuck out for me:

Image Handler 4 enables you to use GD libraries or ImageMagick (if installed on your server) to generate and resize small, medium and large images on the fly on page request.

Now I don't know if either of these are loaded. If they do not exist does that mean that IH4 isn't doing anything in the way of "generate and resize... on the fly"? Also, if they do not exist, and are needed, where does one find them?

Thanks
I look forward to your replies!

ALG

BTW, So far this mod is looking exactly like what we need, and not a moment too soon either. Thank You to all that worked on it and made it happen.

ALG

Your web host would tell you which of these libraries is installed..