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  1. #1
    Join Date
    Jan 2007
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by niccol View Post
    @meljen
    It is stranger than that in that I don't see what you are seeing on Chrome on linux.
    I can't replicate the on image hover issue with Windows 7 and Chrome..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #2
    Join Date
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    Default Re: Image Handler 4 Support Thread

    I have been using IH4 for a few weeks now and it's working great. Today I decided to try out the "additional images" feature and uploaded a few sample images. However, they are not showing up on the product page.

    I searched through this thread, and even tried to do some advanced troubleshooting making sure all the files that needed to be updated were indeed updated. As far as I can tell, all is well, but I am still not seeing any of the additional images show up.

    Can anyone provide some guidance as to where I should begin to look?

  3. #3
    Join Date
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by justinzagar View Post
    I have been using IH4 for a few weeks now and it's working great. Today I decided to try out the "additional images" feature and uploaded a few sample images. However, they are not showing up on the product page.

    I searched through this thread, and even tried to do some advanced troubleshooting making sure all the files that needed to be updated were indeed updated. As far as I can tell, all is well, but I am still not seeing any of the additional images show up.

    Can anyone provide some guidance as to where I should begin to look?
    Additional images is not an IH4 feature.. It's a built in Zen Cart feature.. All IH does is to provide a front-end interface to upload the additional images and name them to the correct image naming standard Zen Cart requires to recognize additional product images.. (which is NOT part of default Zen Cart).

    You need to start by checking your store settings to make sure you have turned on additional images or additional images won't work regardless of whether or not you upload them using the IH4 interface or FTP them to your site. If additional images are turned on, then you need to post a new question in a separate forum topic as IH4 is designed to work WITH existing Zen Cart features.. so if this isn't working, the issue is not because of IH4.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #4
    Join Date
    Jun 2012
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    Default Re: Image Handler 4 Support Thread

    Perfect, thank you... didn't realize that (sorry, I'm pretty new to Zen Cart). Thanks again for your help!

 

 

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