Image Handler 4 (for v1.5.x) Support Thread

[DivaVocals]

Support Thread link updated.

You are the BEST!!! Thanks..

[OLCS]

Hi,

I wonder if anyone can help.

I am using Image Handler 4 and Zen Lightbox. Up until recently Image Handler 4 worked fine however, now when I upload images it seems to fail to create medium and large images correctly. Therfore my product info pages have no image displayed. I have discovered that the product info pages are looking for an image to be in images/medium/category/image_name_MED.jpg. Unfortunately the file doesn't get created in this location, hence wy it's not displayed. Has anyone seen this behaviour before and could therefore point me in the right direction for a fix?

I am using Zen Cart v1.5

A link to a product page in question is here

Would be very grateful for any help anyone can give

Many thanks

[DivaVocals]

Hi,

I wonder if anyone can help.

I am using Image Handler 4 and Zen Lightbox. Up until recently Image Handler 4 worked fine however, now when I upload images it seems to fail to create medium and large images correctly. Therfore my product info pages have no image displayed. I have discovered that the product info pages are looking for an image to be in images/medium/category/image_name_MED.jpg. Unfortunately the file doesn't get created in this location, hence wy it's not displayed. Has anyone seen this behaviour before and could therefore point me in the right direction for a fix?

I am using Zen Cart v1.5

A link to a product page in question is here

Would be very grateful for any help anyone can give

Many thanks

The issue you are having is not and IH4 bug (thoerwise others would have reported the same) Sounds to me like you may have installed another add-on that modifies some of the same files modified by IH4.. No suggestion other than try re-installing both IH4 and ZLB. Out the box both work when properly installed..

[OLCS]

The issue you are having is not and IH4 bug (thoerwise others would have reported the same) Sounds to me like you may have installed another add-on that modifies some of the same files modified by IH4.. No suggestion other than try re-installing both IH4 and ZLB. Out the box both work when properly installed..

Thanks DivaVocals, I'll try a reinstall to see if that fixes it.

Many thanks