Image Handler 4 (for v1.5.x) Support Thread

[RodG]

perhaps it's because it's early, but in this very long post I'm not truly clear on what the issue is..

LOL. No offence intended here, but I'm with you, it is hard to tell exactly what the issue is. This is just GAM's 'style' of bug reporting, it is all perfectly clear in his head, but it doesn't always translate well to the written word, <g>.

and you haven't provided a link to your site.. (as we suggest ALL the time in this support thread)..

Fair comment, but unless I'm mistaken, he's currently in the process of doing an upgrade on a non live site, as such, there is no suitable link to be provided.

I'm not entirely clear on what you mean by "Full size but no suffix". Does this refer to the filename extension or something else..

This related to ZenCarts 'conventional' image filenames for the different sized images (*_MED, *_LRG), which I admit has me a little confused because I'm under the impression that IH4 negates the need for these anyway.. doesn't it?

I gather that there are several issues (watermarks, image hover, image quality issue with medium images, no large popup)

My conclusion was that IH4 simply isn't working. period.

Suggest going back to the readme.. review the configuration and usage tabs.. assuming you have this installed correctly (and since you've provided none of the information suggested in the readme or even on the first page of this post we can only guess that you do have this installed correctly) there are specific configuration settings required for the image hover to work.. There are other settings that may help with the image quality issues. Bottomline it may indeed be a button to "flick". Sounds like your admin settings need to be adjusted, and the usage & configuration tabs will provide the info you need..

That was going to be my suggestion too, but I thought I'd wait to see what your input was first.

With respect to GAM, I will add that he's not a novice/noob. He has been using ZenCart for almost as long as I can remember (my wife just laughed, and said its been much longer than my 2 week memory capacity. <g>).

I fear that because of this, there probably isn't much that we can give in the way of specific advice for the problem(s) reported (This is where I was hoping you may have been more helpful than I could). Methinks there is just some fundamental cause, a misplaced file, a javascript conflict, or something of a similar nature that is going to be impossible for us to guess at, in which case, yes, its back to the readme and/or repeating the install until it does work.

GAM, FWIW, I have also had similar issues in the past with some IH installations. I know how frustrating it can be, but I don't think I've ever come across the same problem more than once... IOW, each time, the cause has been some minor thing that I'd overlooked or missed during the install.
The idea that it could be a 'Oh, flick this and click that' is a very good one, but as an old 'nemesis' used to frequently say 'It aint that simple'.

Cheers
Rod