Image Handler 4 (for v1.5.x) Support Thread

[coopco]

Yep.. should fix things.. Nope..

OK, thank you for answering.

[coopco]

Just to let you know that the uninstall and install went like a dream and all is now well again in my shop. I also took the opportunity to install the latest version.

Thanks again for the great contribution.

[hellojoseph]

What image doesn't the Image Handler pop-up window show? cached large image or originally uploaded image?

Zencart: 1.5
Image Handler: 4.2

It seems that my website shows originally uploaded picture. eg.
http://www.ninesilk.com/silk-womens-...reen-p-48.html

Should I change it to show IH4 created large picture? Is it going to be faster if the pop-up window shows cached large picture? How should I do that?

Thank you very much.

[QueenKat]

HI all.

I just installed this mod and for some reason after I did all the descriptions of my products disappeared.. I did everything to the "T" as the instructions stated and now I'm at a loss as to how to fix it. I've tried reinstalling the files but it didn't work.

Please help.

I'm running v1.5.1 and my link is www.katstamps.com here's a page with no description that I'm talking about..

http://katstamps.com/shopping/index....roducts_id=499

Thank you in advance.

[RodG]

I just installed this mod and for some reason after I did all the descriptions of my products disappeared.. I did everything to the "T" as the instructions stated and now I'm at a loss as to how to fix it. I've tried reinstalling the files but it didn't work.

It looks like something got broken during the installation. The page is aborting before being fully displayed.

I suspect that things will work again if/when you revert back to the original 'classic' template.

If you happen to recognise the following piece of code:
<!--bof Additional Product Images -->

As being a part of one of the files that you edited/replaced, then that file is the culprit. The cause of the problem could be something as simple as a blank line inadvertently added to the end of the file.
The best way to get your store back online as quick as possible will be to restore/reinstall your template files. In fact you should make this your priority. You can come back and re-install IH later.

Cheers
Rod

[DivaVocals]

HI all.

I just installed this mod and for some reason after I did all the descriptions of my products disappeared.. I did everything to the "T" as the instructions stated and now I'm at a loss as to how to fix it. I've tried reinstalling the files but it didn't work.

Please help.

I'm running v1.5.1 and my link is www.katstamps.com here's a page with no description that I'm talking about..

http://katstamps.com/shopping/index....roducts_id=499

Thank you in advance.

Your description of the problem is tad vague here, so you need to clarify a few things.. Exactly WHEN did "descriptions of my products disappeared"?? IMMEDIATELY after you installed IH4 OR IMMEDIATELY after you "did all the descriptions". It makes a difference as to the actual cause of the issue. Also what do you mean by you did when you say you "did all the descriptions".

IH4 if installed correctly should just work (meaning all files are uploaded to the correct locations as per the installation instructions).. You are using a Picaflor Azul template which are well made.. So unless you made modifications to your template, it is UNLIKELY the template is the cause.

I suspect that the issue here is either an incorrect IH4 install or something you've modified in your store after installing IH4 is the cause of your issue. (thinking it's more likely the latter than the former) Suggest rolling back your store to the state it was prior to installing and starting over with JUST installing IH4. Make sure it works before you do anything else.

[DivaVocals]

Your description of the problem is tad vague here, so you need to clarify a few things.. Exactly WHEN did "descriptions of my products disappeared"?? IMMEDIATELY after you installed IH4 OR IMMEDIATELY after you "did all the descriptions". It makes a difference as to the actual cause of the issue. Also what do you mean by you did when you say you "did all the descriptions".

IH4 if installed correctly should just work (meaning all files are uploaded to the correct locations as per the installation instructions).. You are using a Picaflor Azul template which are well made.. So unless you made modifications to your template, it is UNLIKELY the template is the cause.

I suspect that the issue here is either an incorrect IH4 install or something you've modified in your store after installing IH4 is the cause of your issue. (thinking it's more likely the latter than the former) Suggest rolling back your store to the state it was prior to installing and starting over with JUST installing IH4. Make sure it works before you do anything else.

Missed BOTH of RodG's posts... Carry on.. His advice pretty much mirrors mine.. roll back.. start over.. The issue isn't IH4 but some other modification or faulty installation..

[RodG]

Missed BOTH of RodG's posts... Carry on..

Mr invisible strikes again. LOL.

His advice pretty much mirrors mine.. .

It happens far more often than not :)

Cheers
Rod