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  1. #1
    Join Date
    Feb 2011
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    Washington, D.C.
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by weif View Post
    I clicked through a lot of items and categories on your site, and everything I clicked on appeared to work correctly except the "vibrating underwear" category, which consistently displays as your second screenshot.

    I would start with this category as it only has 96 items - maybe disable the entire category and all products in the category and see if the problem goes away. Then re-enable the category and test a limited number of these products to see if you have a problem with a specific image.

    good luck
    Thank you for pointing this out. I will try to work on this and hopefully resolve this.
    http://www.kinkykupid.com. WARNING: Please note that this site is intended to sell Adult Toys, Novelties and Costumes. Please do not click the link if you may find it offensive.

  2. #2
    Join Date
    Aug 2013
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    Default Re: Image Handler 4 Support Thread

    The last step in the installation instructions is:

    "If you were using Fual Slimbox or Zen Lightbox with Image Handler4 you MUST re-upload the /includes/modules/YOUR_TEMPLATE/additional_images.php file from Fual Slimbox or Zen Lightbox fileset or your lightbox won't function as expected."

    I have never used Fual Slimbox or Zen Lightbox. This is a new installation, accordingly, neither Fual Slimbox nor Zen Lightbox were on the server and I did not upload them after I installed IH4.

    Are they the addons that are required for zoom to function properly? If yes, where can I see them in action to decide which one to select?

    Thank you, as usual.

  3. #3
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by EHSI View Post
    "If you were using Fual Slimbox or Zen Lightbox with Image Handler4 you MUST re-upload the /includes/modules/YOUR_TEMPLATE/additional_images.php file from Fual Slimbox or Zen Lightbox fileset or your lightbox won't function as expected."
    That is NOT an install step.. It's an after installation optional instruction... Read through all 12 steps installation steps.. I can assure you that you skipped one (here's a hint: it's the second to the LAST step)

    You can go to the downloads and review the descriptions for Fual Slimbox or Zen Lightbox. The are simply lightbox add-ons..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #4
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    Default Re: Image Handler 4 Support Thread

    Thank you. I did miss this one.

    I like Fancybox better. Is there an addon to Zen Cart for Fancybox or the choices only are Fual Slimbox and Zen Lightbox?

    Thank you.

  5. #5
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    Default Re: Image Handler 4 Support Thread

    Anybody?

  6. #6
    Join Date
    Jan 2007
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by EHSI View Post
    Thank you. I did miss this one.

    I like Fancybox better. Is there an addon to Zen Cart for Fancybox or the choices only are Fual Slimbox and Zen Lightbox?

    Thank you.
    Quote Originally Posted by EHSI View Post
    Anybody?
    Not an Image Handler support related inquiry (the purpose of this thread).. You need to create a new thread/post in the appropriate topic area to ask your lightbox module questions..

    Also in general, thread "bumping" is kinda frowned upon in the forum.. From the first page of this thread:

    And a (gentle) reminder about FREE forum support:
    This is ain’t Microsoft folks!
    (a frequently used analogy by some to compare open source projects to commercial projects)

    Like other open source projects, this support forum is manned by VOLUNTEERS (ie: unpaid folks). They are not OBLIGATED to assist here, but they do so because they WANT to. They give of their time here when their individual schedules permit. Usually the response is pretty quick 'round these parts, but when it’s not or your question has gone unanswered this may mean one of a few things:



    • NO ONE has an answer to your question/issue.
      (Some folks will only respond when they have something MEANINGFUL to say versus a blanket “I don’t know how to do that” kind of answer.)
    • Folks are just busy and will answer if/when they can..
      (family and other personal obligations, day jobs, paid jobs, etc will usually trump forum participation – this is to be expected – after all it’s unrealistic to expect that folks are sitting around this forum all day and night waiting to answer questions)
    • Your question got missed. (and while I’m on this point) Your post MIGHT have been missed if your post is now a FEW pages back (like more than TWO or more pages) with no response.. Missed does NOT mean “it’s been an hour and no one responded to my question, so let me 'bump' the thread by re-posting my question again”
    Last edited by DivaVocals; 20 Aug 2013 at 03:55 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #7
    Join Date
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    Default Re: Image Handler 4 Support Thread

    working fine except the popup for additional images comes up with an empty window. Looked at the tpl_main_page.php and have the newest version. Rolled back to the tpl_main_page.php I used on 1.3.9a with IHA3 and that version works perfectly. Code is a bit different and I am sure I should be using the new file but what is not working? Anybody else having popup issues with just the additional image? Main image popup worked fine.
    Live and learn... the Zen way.

 

 

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