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  1. #1
    Join Date
    Aug 2014
    Location
    United States
    Posts
    5
    Plugin Contributions
    0

    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Post ALL the settings
    Define what "not working" means
    Sorry for being vague, the image hover is working everywhere except the product listing page.

    Title Value
    Small Image Width 100
    Small Image Height
    Heading Image Width - Admin 57
    Heading Image Height - Admin 40
    Subcategory Image Width 100
    Subcategory Image Height
    Calculate Image Size TRUE
    Image Required TRUE
    Image - Shopping Cart Status 1
    Image - Shopping Cart Width 100
    Image - Shopping Cart Height 200
    Category Icon Image Width - Product Info Pages 100
    Category Icon Image Height - Product Info Pages
    Top Subcategory Image Width 150
    Top Subcategory Image Height 85
    Product Info - Image Width 100
    Product Info - Image Height 0
    Product Info - Image Medium Suffix _MED
    Product Info - Image Large Suffix _LRG
    Product Info - Number of Additional Images per Row 3
    Image - Product Listing Width 100
    Image - Product Listing Height
    Image - Product New Listing Width 100
    Image - Product New Listing Height
    Image - New Products Width 100
    Image - New Products Height
    Image - Featured Products Width 100
    Image - Featured Products Height
    Image - Product All Listing Width 100
    Image - Product All Listing Height
    Product Image - No Image Status 1
    Product Image - No Image picture no_picture.gif
    Image - Use Proportional Images on Products and Categories 1
    IH resize images yes
    IH small images filetype no_change
    IH small images background 255:255:255
    IH small images compression quality 85
    IH small images watermark no
    IH small images zoom on hover yes
    IH small images zoom on hover size Large
    IH medium images filetype no_change
    IH medium images background 255:255:255
    IH medium images compression quality 85
    IH medium images watermark no
    IH large images filetype no_change
    IH large images background 255:255:255
    IH large images compression quality 85
    IH large images watermark no
    IH large images maximum width 750
    IH large images maximum height 550
    IH watermark gravity Center

  2. #2
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by dudedevon View Post
    Sorry for being vague, the image hover is working everywhere except the product listing page.
    By "Product listing page" do you ACTUALLY mean the PRODUCT INFO page??? If so the hover does NOT work there, and never has, and this is covered in detail in the readme.. If this is not what you mean a URL where you see the "issues" would be helpful..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #3
    Join Date
    Jul 2012
    Posts
    16,816
    Plugin Contributions
    17

    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by DivaVocals View Post
    By "Product listing page" do you ACTUALLY mean the PRODUCT INFO page??? If so the hover does NOT work there, and never has, and this is covered in detail in the readme.. If this is not what you mean a URL where you see the "issues" would be helpful..
    Perhaps a minor correction to the above statement (assuming... That the location is still the product info page), as the readme states the main image (typically sized as the medium image) does not allow/provide a popup on hover, but... The additional images on the product info page can be setup to/do offer popup on hover. Still need further clarity though on the situation/condition and the expectation.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  4. #4
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by mc12345678 View Post
    Perhaps a minor correction to the above statement (assuming... That the location is still the product info page), as the readme states the main image (typically sized as the medium image) does not allow/provide a popup on hover, but... The additional images on the product info page can be setup to/do offer popup on hover. Still need further clarity though on the situation/condition and the expectation.
    Agreed.. The hover works on the additional images on the product info page because the thumbnails used are the "small" images (which is the only images that the hover effect works on). but not on the main image.. However this is all guessing since it's still not clear where on dudedevon's site he is seeing an issue.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #5
    Join Date
    Feb 2011
    Location
    Lumberton, TX
    Posts
    629
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    0

    Default Re: Image Handler 4 Support Thread

    ZC 1.5.1
    Downloaded IH 4.3.2 (in fact I just did it again just to be sure)
    Other Addons
    - CSS/JS Loader
    - FEC
    - Colorbox
    - Used the straight forward install method from what I can tell

    The install is failing. I tested this on a standalone localhost and had ZERO issues. It was so automatic that it was silly. This time no joy. I have verified that the file below actually exists in the proper place...but there is clearly a "/" missing when the autoinstaller is looking for the files. This happens with EVERY file not just the one below.

    Code:
    Warning Missing or unreadable file:/home5/radianv2/public_html/radiant_holidays/adminincludes/languages/english/extra_definitions/bmz_image_handler.php
    I typed over the actual admin name btw.

  6. #6
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 4 Support Thread

    The issue is unique to your store.. I would say that you need to check your admin configure.php file.. I believe that's where the missing "/" originates..
    Quote Originally Posted by g2ktcf View Post
    ZC 1.5.1
    Downloaded IH 4.3.2 (in fact I just did it again just to be sure)
    Other Addons
    - CSS/JS Loader
    - FEC
    - Colorbox
    - Used the straight forward install method from what I can tell

    The install is failing. I tested this on a standalone localhost and had ZERO issues. It was so automatic that it was silly. This time no joy. I have verified that the file below actually exists in the proper place...but there is clearly a "/" missing when the autoinstaller is looking for the files. This happens with EVERY file not just the one below.

    Code:
    Warning Missing or unreadable file:/home5/radianv2/public_html/radiant_holidays/adminincludes/languages/english/extra_definitions/bmz_image_handler.php
    I typed over the actual admin name btw.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #7
    Join Date
    Feb 2011
    Location
    Lumberton, TX
    Posts
    629
    Plugin Contributions
    0

    Default Re: Image Handler 4 Support Thread

    I considered that..but given that this is a live working store for several years, I would think that my configure files would be correct. Is that assumption wrong?

 

 

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