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  1. #1
    Join Date
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by mc12345678 View Post
    Perhaps a minor correction to the above statement (assuming... That the location is still the product info page), as the readme states the main image (typically sized as the medium image) does not allow/provide a popup on hover, but... The additional images on the product info page can be setup to/do offer popup on hover. Still need further clarity though on the situation/condition and the expectation.
    Agreed.. The hover works on the additional images on the product info page because the thumbnails used are the "small" images (which is the only images that the hover effect works on). but not on the main image.. However this is all guessing since it's still not clear where on dudedevon's site he is seeing an issue.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #2
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    Default Re: Image Handler 4 Support Thread

    ZC 1.5.1
    Downloaded IH 4.3.2 (in fact I just did it again just to be sure)
    Other Addons
    - CSS/JS Loader
    - FEC
    - Colorbox
    - Used the straight forward install method from what I can tell

    The install is failing. I tested this on a standalone localhost and had ZERO issues. It was so automatic that it was silly. This time no joy. I have verified that the file below actually exists in the proper place...but there is clearly a "/" missing when the autoinstaller is looking for the files. This happens with EVERY file not just the one below.

    Code:
    Warning Missing or unreadable file:/home5/radianv2/public_html/radiant_holidays/adminincludes/languages/english/extra_definitions/bmz_image_handler.php
    I typed over the actual admin name btw.

  3. #3
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    Default Re: Image Handler 4 Support Thread

    The issue is unique to your store.. I would say that you need to check your admin configure.php file.. I believe that's where the missing "/" originates..
    Quote Originally Posted by g2ktcf View Post
    ZC 1.5.1
    Downloaded IH 4.3.2 (in fact I just did it again just to be sure)
    Other Addons
    - CSS/JS Loader
    - FEC
    - Colorbox
    - Used the straight forward install method from what I can tell

    The install is failing. I tested this on a standalone localhost and had ZERO issues. It was so automatic that it was silly. This time no joy. I have verified that the file below actually exists in the proper place...but there is clearly a "/" missing when the autoinstaller is looking for the files. This happens with EVERY file not just the one below.

    Code:
    Warning Missing or unreadable file:/home5/radianv2/public_html/radiant_holidays/adminincludes/languages/english/extra_definitions/bmz_image_handler.php
    I typed over the actual admin name btw.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #4
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    Default Re: Image Handler 4 Support Thread

    I considered that..but given that this is a live working store for several years, I would think that my configure files would be correct. Is that assumption wrong?

  5. #5
    Join Date
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by g2ktcf View Post
    I considered that..but given that this is a live working store for several years, I would think that my configure files would be correct. Is that assumption wrong?
    Correct and functional are two different things.

    Although this is way more likely to be a personal store issue as pointed out than a plugin issue, somewhere (maybe a new thread?) Would recommend posting your admin configure.php without including database credentials and if included any specific admin path information (FS files, WS files that specifically call out your admin directory.) Posted within tags where the word code is like CODE
    Last edited by mc12345678; 25 Aug 2014 at 11:28 PM.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  6. #6
    Join Date
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by g2ktcf View Post
    I considered that..but given that this is a live working store for several years, I would think that my configure files would be correct. Is that assumption wrong?
    Wrong..

    The issue is unique to YOUR store.. (otherwise others would be posting that they had the SAME issue and you would have found the SAME issue in your local Zen Cart installation..) SMACKS of an issue in the configure.php file with a missing "/" (which is where IH4 would get the filepath info from)

    Quote Originally Posted by mc12345678 View Post
    Correct and functional are two different things.

    Although this is way more likely to be a personal store issue as pointed out than a plugin issue, somewhere (maybe a new thread?) Would recommend posting your admin configure.php without including database credentials and if included any specific admin path information (FS files, WS files that specifically call out your admin directory.) Posted within tags where the word code is like CODE
    Nods in agreement...
    Last edited by DivaVocals; 25 Aug 2014 at 11:38 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #7
    Join Date
    Feb 2011
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    Lumberton, TX
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    Default Re: Image Handler 4 Support Thread

    Thanks for the input folks. Given that this is the fix, I wanted to post the findings just in case someone has a similar issue.

    I went back and compared the configure.php files from my local test server and my live server and found an interesting thing. When I upgraded from 1.3.9 -> 1.5.1, I saved the configure.php file from v1.3.9 and overwrote the new one from the base v1.5.1 installer. Sure enough, the header at the top of my live store said

    Code:
    @package Configuration Settings circa 1.3.9
    and the one from my local host had
    Code:
    @package Configuration Settings circa 1.5.1
    So I began to look at the differences in the two files. v1.5.1 has the following for defining DIR_WS_ items (no need to sanitize the admin as its not really listed)

    Code:
      $t1 = parse_url(HTTP_SERVER);$p1 = $t1['path'];$t2 = parse_url(HTTPS_SERVER);$p2 = $t2['path'];
    
      define('DIR_WS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p1) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/');
      define('DIR_WS_CATALOG', '/radiant_holidays/');
      define('DIR_WS_HTTPS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p2) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/');
      define('DIR_WS_HTTPS_CATALOG', '/radiant_holidays/');
    and v1.3.9 had the following (with the admin sanitized)

    Code:
      define('DIR_WS_ADMIN', '/radiant_holidays/admin/');
      define('DIR_WS_CATALOG', '/radiant_holidays/');
      define('DIR_WS_HTTPS_ADMIN', '/radiant_holidays/admin/');
      define('DIR_WS_HTTPS_CATALOG', '/radiant_holidays/');
    Once I updated the configure.php file, I got no warnings and no notices about overwrites but IH4 is working just fine now.

 

 

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