Image Handler 4 (for v1.5.x) Support Thread

[DivaVocals]

The image hover is functioning correctly. The issue is the zoom function. The product image is displayed with the option of click to zoom to bring up the large picture, the pop up window size is calculated from a call to the image height and width, but instead of calling the dimensions of the larger image, the smallest is picked up. So the end result is a tiny window displaying the small image when the user click on the product image to enlarge. Granted you can resize the pop up window and make the image bigger but i think everyone would agree that is counter intuitive.

i fudged the code here to get the popup window/image sized correctly:
/includes/modules/pages/popup_image/jscript_main.php
/includes/modules/pages/popup_image_additional/jscript_main.php

original code
imgHeight = document.images[0].height+20-i;
imgWidth = document.images[0].width+20;

new code
imgHeight = document.images[0].height+810-i;
imgWidth = document.images[0].width+590;

Right and while this solves YOUR resizing issue, this is not a reproducible condition in a clean Zen Cart install with IH4 installed. This is not a fix that will be incorporated into IH4, because it cannot be consistently reproduced, and I'm not suggesting that anyone else implement this change either...

IH4 is NOT working on your site.. None of your product and category images are being served from the bmz_image cache folder.. This is a telling sign that IH4 is not configured/installed/running correctly..

[DivaVocals]

Right and while this solves YOUR resizing issue, this is not a reproducible condition in a clean Zen Cart install with IH4 installed. This is not a fix that will be incorporated into IH4, because it cannot be consistently reproduced, and I'm not suggesting that anyone else implement this change either...

IH4 is NOT working on your site.. None of your product and category images are being served from the bmz_image cache folder.. This is a telling sign that IH4 is not configured/installed/running correctly..

There needs to be a LOT more information provided to determine why your site is not handling the larger images correctly..

[michaelchu]

Here is the list of what has been installed in the order it was installed:
ZC v1.5.4 clean install, empty database
Responsive All Business template v1.0 for ZC v1.5.x from Picaflor
FedEx Web services by Numinix
IH v4.3.2

Here is the list of image config:
mall Image Width 60
Small Image Height 100
Heading Image Width - Admin 57
Heading Image Height - Admin 40
Subcategory Image Width 60
Subcategory Image Height 100
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 100
Image - Shopping Cart Height 200
Category Icon Image Width - Product Info Pages 300
Category Icon Image Height - Product Info Pages 300
Top Subcategory Image Width 150
Top Subcategory Image Height 85
Product Info - Image Width 300
Product Info - Image Height 300
Product Info - Image Medium Suffix _MED
Product Info - Image Large Suffix _LRG
Product Info - Number of Additional Images per Row 3
Image - Product Listing Width 60
Image - Product Listing Height 100
Image - Product New Listing Width 60
Image - Product New Listing Height 100
Image - New Products Width 60
Image - New Products Height 100
Image - Featured Products Width 60
Image - Featured Products Height 100
Image - Product All Listing Width 60
Image - Product All Listing Height 100
Product Image - No Image Status 1
Product Image - No Image picture no_picture.gif
Image - Use Proportional Images on Products and Categories 1
IH resize images yes
IH small images filetype no_change
IH small images background 255:255:255
IH small images compression quality 85
IH small images watermark no
IH small images zoom on hover yes
IH small images zoom on hover size Medium
IH medium images filetype no_change
IH medium images background 255:255:255
IH medium images compression quality 85
IH medium images watermark no
IH large images filetype no_change
IH large images background 255:255:255
IH large images compression quality 85
IH large images watermark no
IH large images maximum width
IH large images maximum height
IH watermark gravity Center

I am not certain as to how you determined that the images are not served from bmz_image. I only uploaded 2 product pictures via IH, both were resized by IH and placed in the correct places. If you are correct and IH is not working and the images are not from bmz_image, then what else would automatically resize the 2 images I uploaded using IH and place them in the correct locations?

Here is a screen shot of IH and the resized pics, let me know if you need any other info to trouble shoot:

[DivaVocals]

Here is the list of what has been installed in the order it was installed:
ZC v1.5.4 clean install, empty database
Responsive All Business template v1.0 for ZC v1.5.x from Picaflor
FedEx Web services by Numinix
IH v4.3.2

Here is the list of image config:
mall Image Width 60
Small Image Height 100
Heading Image Width - Admin 57
Heading Image Height - Admin 40
Subcategory Image Width 60
Subcategory Image Height 100
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 100
Image - Shopping Cart Height 200
Category Icon Image Width - Product Info Pages 300
Category Icon Image Height - Product Info Pages 300
Top Subcategory Image Width 150
Top Subcategory Image Height 85
Product Info - Image Width 300
Product Info - Image Height 300
Product Info - Image Medium Suffix _MED
Product Info - Image Large Suffix _LRG
Product Info - Number of Additional Images per Row 3
Image - Product Listing Width 60
Image - Product Listing Height 100
Image - Product New Listing Width 60
Image - Product New Listing Height 100
Image - New Products Width 60
Image - New Products Height 100
Image - Featured Products Width 60
Image - Featured Products Height 100
Image - Product All Listing Width 60
Image - Product All Listing Height 100
Product Image - No Image Status 1
Product Image - No Image picture no_picture.gif
Image - Use Proportional Images on Products and Categories 1
IH resize images yes
IH small images filetype no_change
IH small images background 255:255:255
IH small images compression quality 85
IH small images watermark no
IH small images zoom on hover yes
IH small images zoom on hover size Medium
IH medium images filetype no_change
IH medium images background 255:255:255
IH medium images compression quality 85
IH medium images watermark no
IH large images filetype no_change
IH large images background 255:255:255
IH large images compression quality 85
IH large images watermark no
IH large images maximum width
IH large images maximum height
IH watermark gravity Center

I am not certain as to how you determined that the images are not served from bmz_image. I only uploaded 2 product pictures via IH, both were resized by IH and placed in the correct places. If you are correct and IH is not working and the images are not from bmz_image, then what else would automatically resize the 2 images I uploaded using IH and place them in the correct locations?

Here is a screen shot of IH and the resized pics, let me know if you need any other info to trouble shoot:

Your small and medium images appear to be coming from the bmz_cache folder.. If you right click on the product image on the product page you posted, this is the image URL: https://www.waterbabiesbikini.com/ze...ge.199x300.jpg. The small image URL is: https://www.waterbabiesbikini.com/ze...mage.60x90.jpg

The large product image is not coming from the bmz_cache folder at all.. Click on the "larger image" link, and right click on the image in the popup window.. This is the URL of the image: https://www.waterbabiesbikini.com/ze...m%20bikini.jpg. Note that this image is NOT being served from the bmz_cache folder.. and this is because you have NOTHING in the large image settings.. (I JUST tested this use case and confirmed that this is what will happen if you have no values in EITHER the large height or width)

Now this doesn't resolve the original issue you had with the large image popup, and it's not an issue I can replicate.. It's also not something that's been noted as a known issue at all.. I am unable to say what the cause MIGHT be as it seems to be part of your specific setup...

[DivaVocals]

Your small and medium images appear to be coming from the bmz_cache folder.. If you right click on the product image on the product page you posted, this is the image URL: https://www.waterbabiesbikini.com/ze...ge.199x300.jpg. The small image URL is: https://www.waterbabiesbikini.com/ze...mage.60x90.jpg

The large product image is not coming from the bmz_cache folder at all.. Click on the "larger image" link, and right click on the image in the popup window.. This is the URL of the image: https://www.waterbabiesbikini.com/ze...m%20bikini.jpg. Note that this image is NOT being served from the bmz_cache folder.. and this is because you have NOTHING in the large image settings.. (I JUST tested this use case and confirmed that this is what will happen if you have no values in EITHER the large height or width)

Now this doesn't resolve the original issue you had with the large image popup, and it's not an issue I can replicate.. It's also not something that's been noted as a known issue at all.. I am unable to say what the cause MIGHT be as it seems to be part of your specific setup...

Need to add this:
"NOT being served from the bmz_cache folder" = your large images are NOT optimized NOR are they resized by IH4.. IH4 needs the image dimensions so that it can pass the image parameters to GD so that the image can be processed.. You will be able to use the IH4 admin tools to upload images, but your large images will NOT be optimized.. IH4/Zen Cart will instead serve up the original un-processed large image..