Express Checkout via Payflow suddenly not working

[wilorc]

This is from another failed transaction. Here's the {SetExpressCheckout} call:

Request Parameters: {SetExpressCheckout}
Array
(
[AMT] => 9.78
[ITEMAMT] => 9.78
[L_NUMBER0] => PM-00085
[L_NAME0] => xxxxx [2280]
[L_QTY0] => 2
[L_AMT0] => 4.89
[CURRENCYCODE] => USD
[LOCALECODE] => US
[GIFTMESSAGEENABLE] => 0
[GIFTRECEIPTEENABLE] => 0
[GIFTWRAPENABLE] => 0
[GIFTWRAPNAME] =>
[GIFTWRAPAMOUNT] => 0
[BUYEREMAILOPTINENABLE] => 0
[CUSTOMERSERVICENUMBER] => 44 (0)1908 xxxx
[BRANDNAME] => xxx xxx xxx
[PAYMENTACTION] => Sale
[ALLOWNOTE] => 1
[LANDINGPAGE] => Billing
[NOSHIPPING] => 0
[ACTION] => S
[TENDER] => P
[TRXTYPE] => S
[RETURNURL[64]] => https://www.xxxxxx.com/us/ipn_main_handler.php?type=ec
[CANCELURL[81]] => https://www.xxxxx.com/us/index.php?m...=shopping_cart
[ec_cancel] => 1
[PAGESTYLE] => Primary
[REQUEST_ID] => 1334099805
[USER] => xxxxxxxxxx
[PWD] => ****************
[PARTNER] => PayPalUK
[VENDOR] => xxxxxxxxxx
)


Response:
Array
(
[RESULT] => 0
[RESPMSG] => Approved
[TOKEN] => EC-7FW95205GA997835W
[CORRELATIONID] => 473b3121ef4d
[REQUEST_ID] => 1334099805
[CURL_ERRORS] =>
)


Here's the final response:

Request Parameters: {DoExpressCheckoutPayment}
Array
(
[AMT] => 13.28
[ITEMAMT] => 9.78
[SHIPPINGAMT] => 3.50
[L_NUMBER0] => xxxxx
[L_NAME0] => xxxxxx [2280]
[L_QTY0] => 2
[L_AMT0] => 4.89
[SHIPTONAME] => xxxx xxxxx
[SHIPTOSTREET] => xxx xxx xxx
[SHIPTOCITY] => Franklin
[SHIPTOSTATE] => IN
[SHIPTOZIP] => 46131
[SHIPTOCOUNTRYCODE] =>
[BUTTONSOURCE] => ZenCart-ECGW_us
[RETURNFMFDETAILS] => 0
[CUSTOM] => EC-2960-1334099859
[INVNUM] => 2960-1334099859-[xxxxxx]
[CURRENCY] => USD
[TOKEN] => EC-7FW95205GA997835W
[PAYERID] => 6CBQF9K8Z3Q5S
[ACTION] => D
[TENDER] => P
[TRXTYPE] => S
[NOTIFYURL] => https://www.xxxx.com/us/ipn_main_handler.php
[REQUEST_ID] => 1334099859
[USER] => xxxxxxxxxx
[PWD] => ****************
[PARTNER] => PayPalUK
[VENDOR] => xxxxxxxxxx
)


Response:
Array
(
[RESULT] => 7
[PNREF] => EZNP3F88961F
[RESPMSG] => Field format error: 10444-The transaction currency specified must be the same as previously specified.
[AVSADDR] => N
[AVSZIP] => N
[REQUEST_ID] => 1334099859
[CURL_ERRORS] =>
)


DoExpressCheckoutPayment, Elapsed: 657ms -- Failed

RESULT=7&PNREF=EZNP3F88961F&RESPMSG=Field format error: 10444-The transaction currency specified must be the same as previously specified.&AVSADDR=N&AVSZIP=N&REQUEST_ID=1334099859&CURL_ERRORS=

[DrByte]

I recommend you post that information to PayPal tech support: www.paypal.com/mts

[wilorc]

If I go to Paypal and report that I am experiencing a problem since upgrading to new software, i.e, everything was working fine until I upgraded to a new Zencart version, aren't they likely to point the finger at the new software causing this issue?

[DrByte]

Maybe. Maybe not. But what you need from them is the exact technical reason for the rejection. As you said yourself, the currency is the same in both places, and thus should not be rejected. Knowing the exact "why" from them is key.

[DrByte]

While I don't recall there being any significant changes between 1.3.9 and 1.5.0 regarding EC and Payflow, it would be interesting to review similar logs from transactions that are working correctly and from transactions that you did while on v1.3.9.