USPS-FedEx-UPS shipping module not visible

21 Apr 2012, 18:18

#1

New Zenner

Join Date:: Apr 2012
Posts:: 17
Plugin Contributions:: 0

USPS-FedEx-UPS shipping module not visible

Hello all,

I am new to zen cart and when I go to setup my shipping, I currently do not have USPS, FedEX or UPS listed as options. I have downloaded the php files for all three and placed them in: public_html/includes/modules/shipping
but when I go to my admin page, I do not see them. What am I doing wrong? I have accounts logins with all three couriers but cannot input the information until those options appear. Please help!

21 Apr 2012, 18:25

#2

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS-FedEx-UPS shipping module not visible

Go to Tools ... Developers Tool Kit ... and do a search for:
usps.php

in the bottom input box and select Catalog ... and click Search ...

You should find 2 files ... one in:
/includes/modules/shipping/usps.php

and the other in:
/includes/languages/english/modules/shipping/usps.php

When you go to Modules ... Shipping ... do you see the right panel? Do you see the line similar to:
Module Directory: /home/your_username/public_html/your_catalog_directory/includes/modules/shipping/

beneath all the shipping modules that do show? :unsure:

21 Apr 2012, 18:37

#3

enylred

New Zenner

Join Date:: Apr 2012
Posts:: 17
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Re: USPS-FedEx-UPS shipping module not visible

Yes. I now see the two files and I see the module directory you are referring to. What do I do now?

21 Apr 2012, 18:52

#4

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS-FedEx-UPS shipping module not visible

But you are not seeing USPS in the Modules ... Shipping ... hmmm ...

Could you look in the /cache and see if you have any debug logs for the admin or catalog that reference a problem with these files?

21 Apr 2012, 18:56

#5

enylred

New Zenner

Join Date:: Apr 2012
Posts:: 17
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Re: USPS-FedEx-UPS shipping module not visible

Where would the /cache be located? I'm sorry to sound stupid but I am learning as I go:smile:

21 Apr 2012, 19:07

#6

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS-FedEx-UPS shipping module not visible

Using your FTP program to look at your site it is on the same level as:
/includes
/your_secret_admin

21 Apr 2012, 19:35

#7

enylred

New Zenner

Join Date:: Apr 2012
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Re: USPS-FedEx-UPS shipping module not visible

I reinstalled the modules and they now work. Thanks :D

Now since you have been so helpful, maybe you can help me with my next issue. When I upload a product, the image displays but a secondary image box pops up and says "no image available". I watched tutorials just to make sure I was not doing anything wrong and I get the same error each time. Feel free to check it out at http:www.enylred.com

21 Apr 2012, 22:20

#8

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS-FedEx-UPS shipping module not visible

What do you mean by when you "upload a product"? :unsure:

Can you give us a click for click to reproduce this issue?

21 Apr 2012, 23:29

#9

enylred

New Zenner

Join Date:: Apr 2012
Posts:: 17
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Re: USPS-FedEx-UPS shipping module not visible

Sure!

1. I create a category
2. Create a sub-category and then add a product to it (description, price, etc)
3. I add an image and click preview to save
4. When I go on my homepage, it shows the product image but below it is an additional image box for the same product which says "no image available"

Please feel free to view the site.

I'm thinking this is an additional feature that I just can't activate.

21 Apr 2012, 23:39

#10

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS-FedEx-UPS shipping module not visible

Can you add another Product to that same category?

21 Apr 2012, 23:47

#11

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS-FedEx-UPS shipping module not visible

Look at your View Source and find the tag for:



You will see it is calling the:
no_picture.gif
twice ... once for manufacturers and once for the Product ...

Do you have something about manufactuers image in your template file for the New Products centerbox and for the Product?

hmm ... You changed something ... now it shows the sunglasses ... and the no_picture.gif image ...

21 Apr 2012, 23:52

#12

enylred

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Join Date:: Apr 2012
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Re: USPS-FedEx-UPS shipping module not visible

I deleted the first product and re-added it. This time I added the attributes photos first then I went back and added the main photo. It is now displaying correctly. I then did what you said and added a second product in that same category and I did not have to add the attributes first. If you look at the specials link, they all have the 'no image available" error.

21 Apr 2012, 23:54

#13

enylred

New Zenner

Join Date:: Apr 2012
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Re: USPS-FedEx-UPS shipping module not visible

Where is my view source located?

22 Apr 2012, 00:05

#14

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS-FedEx-UPS shipping module not visible

View Source is on your browser ... try pointing at the screen and click right and pick View Page Source ...

What do you mean when you say:

Enylred:
This time I added the attributes photos first then I went back and added the main photo

what are you calling the "attributes photo" and what are you calling the "main photo" ...

In Zen Cart, when adding a Product there is a place to add the main image ... then you can upload with FTP additional images ...

22 Apr 2012, 00:16

#15

enylred

New Zenner

Join Date:: Apr 2012
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Re: USPS-FedEx-UPS shipping module not visible

The additional images is what I am calling the attributes. I am probably using an incorrect term. Sorry about that. I now see what you are talking about when you say there is a "no_picture.gif". How do I remove that? Can I remove that?

22 Apr 2012, 00:29

#16

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS-FedEx-UPS shipping module not visible

No idea as I am not sure what you have done with your New Products template module that is creating that ...

Sounds like something is goobered up in it ...

NOTE: on the additional images ... there is nothing wrong with adding the main image and additional images via the Admin providing you think out how you are doing that carefully ... and always add the main product image last so it will be the main image for the Product as the last image you load is stored in the database products table ...

Note: pretty clever to figure out how to do that with the main images and additional images ... not many have realized it could be done nor managed to do it properly ... :cool:

22 Apr 2012, 00:40

#17

enylred

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Re: USPS-FedEx-UPS shipping module not visible

I added one and still get the error.

22 Apr 2012, 00:43

#18

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS-FedEx-UPS shipping module not visible

10 to 1 it is something in your templates and overrides ... you will notice your New Products centerbox and Specials centerbox both do this ...

Could you switch to the Classic Template for a minute and see if this happens? If not, it is your template files ...

22 Apr 2012, 00:50

#19

enylred

New Zenner

Join Date:: Apr 2012
Posts:: 17
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Re: USPS-FedEx-UPS shipping module not visible

It looks fine with the classic template :(
I paid money for this template and it has been giving me a lot of headache

22 Apr 2012, 00:50

#20

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS-FedEx-UPS shipping module not visible

Next, when set to your template ... can you edit the product and change the manufacturer to a manufacturer with an image ... or add an image to the manufacturer? does the no_picture change to the manufacturer's image?